Frustrated from the start, yaar
Yaar, mujhe laga tha ki sign-up karte hi sab kuch smooth hoga, par completely opposite hua. Jab maine purchase karna chaha, tab se clarity nahi thi. Sales process mein jab kuch confusion aaya toh laga ki kaun support karega meri madad? Pre-purchase mein jo queries thi mere liye, unka jawab nahi mila sahi se. Kabhi kabhi toh lagta tha ki unhone mujhe ignore kar diya hai. Software ke features ko lekar bhi kuch expectations thi, par poora guide karne ki jagah bas general baatein ho rahi thi, jis se mujhe samajhne mein aur zyada dikkat hui. Training sessions bhi thode incomplete lag rahe the, aur jab problem hua toh koi clear solution nahin tha. Honestly, main thoda disappointed hoon kyunki maine jo expect kiya tha, usse bilkul alag mila. I honestly feel ki agar sales aur pre-purchase mein communication strong hota, toh shayad experience better hota.