Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,620 published WFHI Reviews.

2,90,034 of 3,86,620 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,86,620 published

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Wapas karungi toh sochungi thoda

    Training aur onboarding ke dauran mujhe kaafi basic chize samajhni padi jo shayad thodi zyada explain kar sakte the. Kaafi modules toh training mein diye gaye they par unka use karna ya samajhna mujhe khud hi seekhna pada. Database feature se connect karna thoda tricky tha pehle toh par jab adjust kar liya toh kaam kaafi smooth chala. Dialer ko lekar mujhe thoda wait karna pada jab auto update aaya aur kuch functionality temporarily lost hui. Lekin uske baad support se contact karna chaha toh response mila toh thoda help mili. Yeh sab mila kar mujhe lagta hai ki agar phir se karna ho toh wapas try karungi, par is baat ke saath ki apni taraf se self-learning bhut jaruri hogi. Overall experience mixed raha; software mein potential hai par thodi help aur training ko aur detailed banana hoga.

    Farida Ashok KothariUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    overall pretty good but could manage errors better

    So I was going through the training and onboarding and I have to say it mostly went well. The materials available were easy to find and they explained the basic steps clearly. When something did go wrong, usually it was about the dialer connection or the database not syncing properly. They had a system for automatic updates and that was nice since it kept me informed, though sometimes I wish the updates had more detail about what was fixed. I liked how the supportive team was accessible but I felt like in one or two instances they missed a couple of points I raised or took longer to respond. For anyone who expects things to run perfectly from day one, this might be a little frustrating. However, if you understand that some bumps come along with new software, it’s manageable and the overall onboarding was smooth. I wasn’t left in the dark at any point and training really helped me get confident to use the calling tools. So yeah, it’s a solid product with some room to improve on handling trouble spots when they come up.

    Abhay BarmanMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSoftware and access

    Roz use karte hue, WFHI ka software mujhe kaafi reliable laga. Sabse zyada jo accha laga woh tha dia

    Roz use karte hue, WFHI ka software mujhe kaafi reliable laga. Sabse zyada jo accha laga woh tha dialer aur calling tools jo main rozana use karti hoon apne workflow ke liye. In tools se meri calls efficiently manage ho jati hain, aur database feature bhi seamlessly integrate hota hai, jisse har information available rehati hai easily. Automatic updates ki wajah se mujhe kabhi bhi manually kuch update karne ki tension nahi leni padti thi, ye process pura smooth tha. Jo initial onboarding tha usmein thoda samay laga samajhne mein but ek baar system set ho gaya toh kaafi hassle-free lagne laga. Telephonic support bhi kabhi main ne contact kiya toh quick response and helpful guidance di, jo roz ke use mein meri help kar rahi hai. Payment aur invoicing process bhi organised tha, jisne mujhe baar-baar clarity check karne ki zarurat nahi di. Generally, main daily operations ko manage karte hue software ki reliability aur dialer ke functionality pe kaafi impressed hoon.

    Harini MukherjeeHaryana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    it’s not worth it if you expect ongoing ease

    I signed up hoping it would be a smooth ride but honestly the setup was mostly front-loaded. There was a lot to configure initially and that one-time work felt endless. After that, I thought it’d be simpler day to day but nope. So much ongoing stuff didn’t feel automatic at all, I had to keep popping back to adjust settings or fix things that stopped working. Sometimes the dialer was glitchy and I had to hang up and restart repeatedly which killed my flow. The database feature seemed nice at first but keeping it updated properly needed constant effort on my side. Support calls helped a bit but they didn’t fix everything permanently. Also, while signing up and paying were fine, I found the invoicing a bit confusing and it took several calls to get clarity. Honestly, just too much time spent fixing or managing rather than actually using the software smoothly. I was expecting a lot of automation and cleaner ongoing experience but what I got was repetitive manual tasks and me chasing updates again and again. So if you want something that mostly runs itself after setup, this probably isn’t it. Frustrating experience and I’m still not fully set up after a week of trying.

    Adnan RathoreGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSupport and communication

    Order mein confusion tha, bilkul clear nahi tha

    Mujhe lagta hai ki support aur communication ka jo system hai, wo kaafi confusing banaya gaya hai. Jab maine help lene ki koshish ki, toh mujhe baar-baar alag-alag steps follow karne pade jo logically match nahi karte the. Support ko samjhane se pehle records banana zaruri tha, lekin ye baat clearly nahi batayi gayi. Thoda better coordination hona chahiye tha, aise lagta hai jaise support team hi apne hi process mein phasi hui hai. Main maanta hoon ki telephonic support ka response time theek tha, lekin baaki procedure itna complex ki main dissatisfaction mehsoos kiya. Mujhe doston ko batana ho toh kahunga ki yeh experience thoda frustrating raha aur better clarity chahiye thi.

    Nilesh JoshiJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseBilling and payments

    Billing experience ekdum simple tha, par ek cheez toh yaad reh gayi

    Mujhe billing aur payments ki jo process thi, woh kaafi smooth lagi aur usmein koi badi dikkat nahi aayi. Jab main pehli baar invoice dekhi, toh sab details clear thi, jisse mujhe samajhne mein asaani hui. Jo sign-up ke baad mujhe mila, usne lag bhi di ki main aage bhi aise hi bina kisi help ke sab kar sakti hoon. Lekin ek cheez jo abhi bhi yaad hai woh yeh ki telephonic support ka response thoda slow tha, jo ek chokhat thoda lagta hai, especially jab questions urgent hote hain. Overall, mujhe lagta hai ki ye software aur payment ka combined process theek hai, aur main confident mehsoos karti hoon ki agli baar bhi jaldi aur bina kisi problem ke apne payments ko handle karungi.

    Sonia ZachariahAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseBilling and payments

    bhai, yeh billing bilkul bhaari padi mere liye

    Main billing aur payments system ko pehli baar use karne ki koshish kar raha tha aur mujhe laga sab smooth chalega, par pura experience matlab poora ulta nikla. Shuru mein sign-up fairly simple tha, par jab invoice generate karne ki baat aayi toh bahut confusion hua. Mujhe laga payments dashboard straightforward hoga, lekin har jagah alag-alag labels the aur automatic updates ne aur bhi mushkil bana diya. Main support ko phone kiya to response time bahut slow tha, aur mujhe baar-baar wali baatein repeat karni padin. Mujhe laga yahaan pe mujhe help mil jayegi, par mujhe zyada frustration hi hui. Dialer aur database features kaafi confusing the aur training bhi mere expectations clear nahi kar payi. Main bas yeh kahta hoon ke agar tumhe ek simple payment experience chahiye, toh yeh system shayad tumhare liye nahi hai. Mai console kar raha hoon, par honestly, mera pehla impression toh kuch khaas accha nahi tha.

    Jaideep ShahArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceBilling and payments

    Billing outcomes didn't match expectations

    After enrolling and processing payment, the billing system continued to behave unpredictably on a daily basis. Some days, automatic updates to the subscription status appeared properly reflected in my dashboard, while at other times the invoice details showed inconsistencies which I could not immediately resolve. There was no obvious pattern to when these mismatches occurred, and support responses typically recommended waiting or rechecking the portal. I found that the recurring billing did complete, but the day-to-day display and history tracking for payments was unreliable. No major technical faults in software access were apparent, and the initial sign-up and invoice was issued promptly. Despite these ups and downs, the recurring billing outcome did ultimately process without failure, although the ongoing user experience left much to be desired in terms of clarity and consistency on daily billing matters.

    Kalpana PrabhuMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Getting started took patience

    When I began with the training and onboarding, I found the initial setup took more time than expected. While the software guides were there, navigating the dialer and database features required repeated attention. The training was clear in parts like payment and invoicing, but the technical details about automatic updates weren’t as well-explained as I would have liked. Onboarding felt slower than I was hoping, nonetheless the telephonic support was consistently available to answer many questions that arose. The calling tools worked well once I got familiar with them, but that familiarity didn’t come quickly. Overall, the process felt thorough but also somewhat gradual, like it demanded more patience from me than I first anticipated. In hindsight, the whole experience wasn't frustrating just slow, and I ended up comfortable with the software after spending time working through the stages of learning and using the features.

    Vasudha KaulGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSupport and communication

    You do well, but missing a quick search in support

    I found your telephonic support overall very helpful when I needed assistance understanding the software and training materials. The representatives communicated clearly and made sure I felt comfortable to ask questions whenever I was stuck during onboarding or while using the dialer and database features. Sign-up and invoicing were straightforward for me, and updates happened smoothly without interrupting my workflow. However, what I felt was missing was a quick search function within your support resources or training content. At times, I wanted to find solutions instantly rather than wait for support calls or browse large help documents manually. Adding an easy-to-use search feature for FAQs or tutorials would improve convenience significantly. But otherwise, you have good communication channels, and the clarity in your explanations has made it easier to get started. I appreciate your timely responses and the effort to keep software and training straightforward. If you implement a searchable support system, it would strengthen your user experience. Until then, I will continue to rely on your telephonic assistance with a positive impression overall.

    Hetal JoglekarPuducherry, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy