Getting started took patience
When I began with the training and onboarding, I found the initial setup took more time than expected. While the software guides were there, navigating the dialer and database features required repeated attention. The training was clear in parts like payment and invoicing, but the technical details about automatic updates weren’t as well-explained as I would have liked. Onboarding felt slower than I was hoping, nonetheless the telephonic support was consistently available to answer many questions that arose. The calling tools worked well once I got familiar with them, but that familiarity didn’t come quickly. Overall, the process felt thorough but also somewhat gradual, like it demanded more patience from me than I first anticipated. In hindsight, the whole experience wasn't frustrating just slow, and I ended up comfortable with the software after spending time working through the stages of learning and using the features.