2 out of 52 of 5Verified purchaseSupport and communication
Order mein confusion tha, bilkul clear nahi tha
Mujhe lagta hai ki support aur communication ka jo system hai, wo kaafi confusing banaya gaya hai. Jab maine help lene ki koshish ki, toh mujhe baar-baar alag-alag steps follow karne pade jo logically match nahi karte the. Support ko samjhane se pehle records banana zaruri tha, lekin ye baat clearly nahi batayi gayi. Thoda better coordination hona chahiye tha, aise lagta hai jaise support team hi apne hi process mein phasi hui hai. Main maanta hoon ki telephonic support ka response time theek tha, lekin baaki procedure itna complex ki main dissatisfaction mehsoos kiya. Mujhe doston ko batana ho toh kahunga ki yeh experience thoda frustrating raha aur better clarity chahiye thi.