Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,404 published WFHI Reviews.

2,88,401 of 3,84,404 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,257 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training Clicked Late or Not Quite at All

    The onboarding and training experience with WFHI was mostly a struggle. At first, I logged in and tried to follow the basic tutorials, but they felt too generic and didn't cover the specifics of the software I really needed to understand. It wasn’t until a few sessions in that I realized the database feature would require a lot of self-exploration since the training didn't thoroughly explain how to customize it. I had to figure out the calling dialer mostly on my own, trying out various options without much guidance. The sign-up and invoicing process was straightforward, which was a relief, but overall I felt underprepared by the time I finished the training modules. The telephonic support was somewhat helpful when I finally reached someone, but the delays and having to repeat my problem multiple times was frustrating. So honestly, the whole thing felt like I was left to learn most of it by trial and error, and that moment it was supposed to 'click' just never fully arrived for me.

    Revathi ChandraRajasthan, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ended up slower than initially expected

    I went into the onboarding with certain expectations based on prior experiences, hoping for a streamlined process without much waiting or redundancy. My impression was that WFHI’s training would neatly progress through modules, quickly equipping me to use the dialer and database without excessive repetition. Unfortunately, that wasn’t consistently the case. There were intervals where the sessions repeated basic instructions that seemed unnecessary, which slowed progress and made the overall pace feel drawn out. Moreover, I often found myself waiting between scheduled touchpoints for clarifications or next steps, which was frustrating compared to the efficient handover I had anticipated. That said, I did eventually develop a decent comfort level with the calling tools and the software's interface, so the outcome was reasonable enough despite the hiccups. I suppose the important part is that I can now navigate the system effectively, but the comparative slowness and pauses during onboarding meant the experience wasn’t quite as seamless as I thought it would be.

    Indrajit Sandeep VasudevanMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training had its ups and downs, mostly a mixed bag

    So, starting with the positive, the onboarding flow was pretty clear in explaining how to get set up with the calling tools and the dialer, which was helpful. I liked how the training materials emphasized the database feature integration and gave good examples on using it for remote workflows. That said, there was quite a bit of waiting between some training modules, which felt slower than necessary. Also, some steps ended up being repetitive as I had to revisit the same procedures once or twice to fully grasp them. While the training did prepare me reasonably well, I found that the automatic updates occasionally changed how things worked which wasn't always covered in the training content. So in short, the training was a mix of clarity and delay, and I’m still getting used to some parts as I move forward.

    Yogesh MaheshwariChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training steps follow kar ke software samajhne mein mushkil aayi

    Maine training sessions join kiye jisme onboarding steps diye gaye the, par order mein thoda confusion tha. Pehle database feature ke baare mein bataya gaya, fir calling tools, phir payment process—ye sequence mera kaam karna mushkil banata tha kyunki mujhe phone calls manage karte waqt payments ki understanding chahiye thi. Kuch steps aise lagte hain jo logically aage hone chahiye, jaise pehle dialer aur calling tools sikhao, phir billing ke baare mein. Onboarding flow circular lagta hai, jo mujhe samajhne mein problem deta raha. Training mein kuch content achha tha, aur basic features ka introduction diya gaya tha, par sequence mein clarity nahi thi. Support calls ke dauran bhi mujhe baar baar wapas basic se shuru karna padta tha kyunki training practical use ke liye ready nahi lagti thi. Mujhe lagta hai ki agar steps ko thoda better organize kiya jaye, toh onboarding ka experience behtar hota. Aaj tak main software ka pura use comfortably nahi kar paaya hoon apni domestic remote workflow mein.

    Darshan ChakrabortyAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Wapas karungi toh sochungi thoda

    Training aur onboarding ke dauran mujhe kaafi basic chize samajhni padi jo shayad thodi zyada explain kar sakte the. Kaafi modules toh training mein diye gaye they par unka use karna ya samajhna mujhe khud hi seekhna pada. Database feature se connect karna thoda tricky tha pehle toh par jab adjust kar liya toh kaam kaafi smooth chala. Dialer ko lekar mujhe thoda wait karna pada jab auto update aaya aur kuch functionality temporarily lost hui. Lekin uske baad support se contact karna chaha toh response mila toh thoda help mili. Yeh sab mila kar mujhe lagta hai ki agar phir se karna ho toh wapas try karungi, par is baat ke saath ki apni taraf se self-learning bhut jaruri hogi. Overall experience mixed raha; software mein potential hai par thodi help aur training ko aur detailed banana hoga.

    Farida Ashok KothariUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    overall pretty good but could manage errors better

    So I was going through the training and onboarding and I have to say it mostly went well. The materials available were easy to find and they explained the basic steps clearly. When something did go wrong, usually it was about the dialer connection or the database not syncing properly. They had a system for automatic updates and that was nice since it kept me informed, though sometimes I wish the updates had more detail about what was fixed. I liked how the supportive team was accessible but I felt like in one or two instances they missed a couple of points I raised or took longer to respond. For anyone who expects things to run perfectly from day one, this might be a little frustrating. However, if you understand that some bumps come along with new software, it’s manageable and the overall onboarding was smooth. I wasn’t left in the dark at any point and training really helped me get confident to use the calling tools. So yeah, it’s a solid product with some room to improve on handling trouble spots when they come up.

    Abhay BarmanMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Getting started took patience

    When I began with the training and onboarding, I found the initial setup took more time than expected. While the software guides were there, navigating the dialer and database features required repeated attention. The training was clear in parts like payment and invoicing, but the technical details about automatic updates weren’t as well-explained as I would have liked. Onboarding felt slower than I was hoping, nonetheless the telephonic support was consistently available to answer many questions that arose. The calling tools worked well once I got familiar with them, but that familiarity didn’t come quickly. Overall, the process felt thorough but also somewhat gradual, like it demanded more patience from me than I first anticipated. In hindsight, the whole experience wasn't frustrating just slow, and I ended up comfortable with the software after spending time working through the stages of learning and using the features.

    Vasudha KaulGoa, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Yeh training nahi dhund paaya main yaar

    Mujhe laga tha kuch aasani milegi setup mein, par training videos aur materials ko dhundna bada mushkil tha. Searching mein time zyada lag gaya aur kaafi baar lagta tha ki mujhe pata hi nahi chal raha hai ki kya step hai next ka. Jo basic explanations diye gaye the, woh mujhe confuse kar rahe the rather than help kar rahe the. Calling tools bhi thik se samajh nahi aaye kyunki unka use karne ka tariqa jaankari mein clear nahi tha. Sign-up process to theek tha, par jab maine software use karna start kiya toh zilch guidance mili. Invoice milna simple tha, par baaki sab itna complicated laga ki use karne ka mann hi nahi kiya. Overall, lagta hai ki main training kaafi achhi tarah nahi kar paaya, jiske wajah se pura system samajhna mushkil ho gaya. Doston ko recommend karte waqt toh main definitely hesitate karunga.

    Raj BhaveJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Mujhe is training se kuch zyada hi ummeed thi. Setup toh thik tha, magar lagta hai bohot saari cheez

    Mujhe is training se kuch zyada hi ummeed thi. Setup toh thik tha, magar lagta hai bohot saari cheezein ongoing care ki zarurat hai. Bas ek video se kaam nahi chal raha. Sab kuch samajhne mein time lag raha hai, aur main thoda frustrated ho gaya. Ek cheez jo acchi thi, woh yeh hai ki trainers bahut supportive aur samajhdar hain.

    Ananya VermaChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training achhi hai, par thoda khud bhi dekhna pada

    Training ka content bahut useful hai, lekin kuch cheezon ke liye mujhe thoda khud se research karna pada. Par jo support mila wo bhi kaam aaya. Overall, main kehna chahunga ki thoda extra effort karna padega, lekin worth hai.

    Ananya KapoorChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy