Training had its ups and downs, mostly a mixed bag
So, starting with the positive, the onboarding flow was pretty clear in explaining how to get set up with the calling tools and the dialer, which was helpful. I liked how the training materials emphasized the database feature integration and gave good examples on using it for remote workflows. That said, there was quite a bit of waiting between some training modules, which felt slower than necessary. Also, some steps ended up being repetitive as I had to revisit the same procedures once or twice to fully grasp them. While the training did prepare me reasonably well, I found that the automatic updates occasionally changed how things worked which wasn't always covered in the training content. So in short, the training was a mix of clarity and delay, and I’m still getting used to some parts as I move forward.