Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,87,261 published WFHI Reviews.

2,90,504 of 3,87,261 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,592 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Yeh sab kuch clear nahi tha, bata du apni friend ko

    Honestly, jab maine software ke baare mein pehli baar dekha, mujhe laga sab kuch simple hoga par poora sales process thoda confusing tha. Mujhe yeh samajh nahi aaya ki exactly kya kya milega aur pricing kya hai, thoda vague tha explanation. Maine socha thoda aur detail mein bataoge toh achha rahega par phir bhi doubts rahe ki sign-up ke baad kya hoga, kaise training milegi, sab clear nahi ho paaya. Jab support ko call kiya toh they were polite par kabhi kabhi mere sawalon ka jawab thoda jumbled lagta tha, matlab clear nahi ki main kya expect kar sakti hoon. Thoda lagta tha ki wo log fast karna chahte hain order complete karne mein, par mujhe acha nahi laga ki main sab cheezein khud samajh rahi hoon instead of thorough guidance. Bas yahi point repeat karna chahti hoon ki agar initially thoda aur clear aur step wise bata dete toh shayad frustration kam hoti. Thoda sa extra explanation and patience chahiye tha from their side before buying.

    Anushka KarnikSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Kuch baatein missing thi confidence banane ke liye

    Main bas itna hi kehna chahti hoon ki jo sales aur pre-purchase process tha, woh thoda incomplete sa laga mujhe. Poora details clear nahi mile the jis wajah se main puri tarah confident feel nahi kar payi yeh product mera kaam kitna asaan karega ya kitna adjust karega meri workflow mein. Training ke initial discussions mein bhi kuch points adhoore hi lage, jaise ki support timing aur update frequency. Payment aur invoice process to achha tha par overall jitna explain hua, usmein clarity nahi thi ki agar koi problem aaye toh support kaisa respond karega. Mujhe laga ki agar pehle se thoda detail aur transparent information milti toh main zyada bejhijhak decision le pati. Toh mujhe lagta hai ki thodi aur improvement chahiye confidently aage badhne ke liye, warna har baar doubt sa rahega.

    Neeta RastogiAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Less clear than previous tools I have tried

    I expected the sales process to be more straightforward since I had used similar software before. The sign-up flow took longer than I thought, and I found the initial database setup instructions lacking in clarity compared to past services. Invoicing explanations were not as thorough as I hoped either, which made me spend extra time on calls with support. Although the software has functionality, it surprised me how much more cumbersome it felt to get started when compared with tools I previously used. The training and onboarding experience could definitely be improved to match prior standards I’ve encountered elsewhere.

    Deepa DasguptaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Badiya surprise aur thoda confusion dono hua

    Maine socha tha ki sign-up aur onboarding simple hoga, par thoda ajeeb experience hua. Jab main sign-up kar rahi thi, several steps smooth chal rahe the, jaise ki database create karna aur software ka introductory training lena. Lekin jab dialer setup ki baari aayi, tab kuch problems face ki thi. Call connection inconsistent tha, bohot baar disconnect bhi ho gaya. Support ko phone kiya, jahan response theek tha, par solution itna effective nahi laga. Jo software updates aaye the, unhone kuch features improve kiye jaise ki database syncing, ye accha laga. Par overall experience mixed hi raha, kyunki kabhi kabhi software slow ho jata tha. Payment aur invoice process toh bilkul clear tha, isme koi dikkat nahi hui. Thoda jyada time laga sab cheezein samajhne aur theek se chalane mein, especially calling tools. Kuch tools intuitive hain, par dusre mujhe confuse kar rahe the. Mujhe laga ki training thoda aur detailed hoti toh better hota. Lekin phir bhi, ek achha start mila aur main abhi bhi soch rahi hoon ki main kaise use karungi aage. Thoda aur refinement chahiye hoga, phir kaafi help milegi.

    Ruchi AggarwalWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Apna kaam khud seekhna pada, bas training achhi thi

    Main jab software lene ka soch raha tha, mujhe laga tha ki sales team clear bata dega sab features aur setup process. Lekin jab maine signup kiya aur software chalana start kiya, toh mujhe khud zyada kaam ko samajhna aur troubleshoot karna pada. Documentation theek thi, par bahut basic thi, aur jo complex workflows main set kar raha tha unke liye mujhe apne hisaab se seekhna pada. Sales se milne wali information limited thi; mere liye sabse zyada help training sessions aur online tutorials se mili. Automatic updates ne kabhi kabhi naye problems create kiye, jinhe main khud resolve karta raha. Database aur dialer integration ke liye mujhe apne experience pe zyada rely karna pada. Payment aur invoicing thik-thak clear thi, par thoda aur professionalism chahiye tha sales process mein, jo mujhe lagta hai main future mein dhyan rakhunga agar dobara purchase karunga. So overall, ek acha experience tha par puri guidance nahi mili, sirf training achhi lagi.

    Achal PaiKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Good responsiveness but missed a bit more clarity

    My experience with the sales team before purchasing was generally positive. They responded to my queries fairly quickly and seemed eager to help, which definitely made the sign-up process easier. However, sometimes the answers felt a bit vague or incomplete, requiring me to ask follow-up questions. I was hoping for more detailed explanations upfront, especially regarding the database features and calling tools, which would have helped me make a better-informed decision. On the positive side, the invoicing and payment explanations were clear from the start, which reduced any anxieties in that area. So while I appreciate their accessibility and prompt replies, a little more thoroughness in information sharing would have made the whole experience that much better. It did the job but left me wishing they’d just included a more comprehensive overview.

    Mridula SarafKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Feeling pretty chill about this, probably because it just works

    Honestly, it's been pretty chill using this software day to day. Like, when I first signed up and went through the training, I wasn’t super sure how it would feel to use it regularly, but it’s been surprisingly smooth. The dashboard feels familiar every time I log in, and I don’t have to think twice about where to find my calling tools or the database. I mean, the dialer works without constant hiccups, which for me is a big deal because I get frustrated with tools that lag or freeze up. The invoicing and payment side is also no stress – everything is clear and I get my invoices on time. One thing I really like is how updates happen automatically, so I’m not stuck doing manual installs or fixing stuff myself. It just keeps running, which means I can focus on my workflows without interruptions. No need to call support often, but when I did, they were helpful and quick. Overall, I guess the reason I feel so chill is because the software behaves exactly the way it’s supposed to every day, making the whole experience pretty hassle-free and dependable.

    Sunanda SidhuTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Impressed with the ease compared to previous software

    Before using this platform, I had tried a few other remote workflow tools that often felt clunky and difficult to navigate. What struck me immediately was how straightforward this software is to use. The interface is clean, making it easier to locate and use the calling tools and manage the database without unnecessary complications. The onboarding training was efficient, helping me grasp the features quickly so I wasn’t wasting time figuring things out on my own. Automatic updates run seamlessly in the background, which is a relief compared to previous solutions that required manual upgrades. While I’m still exploring all the features, what I’ve experienced so far is a big step up in terms of usability. The invoicing and payment steps were clear, making it hassle-free to get started. I expect to keep using this for the foreseeable future since it fits well with the remote workflows I’m managing now. Overall, I’m glad I moved to this software as it feels much more practical and less frustrating than what I used before.

    Ramesh AhujaNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Would not do it again due to setup complexity

    I found the setup process to be mostly a one-time intense effort with a few ongoing adjustments required afterwards. The initial configuration took longer than anticipated, with multiple steps requiring hands-on changes and settings management. There wasn’t much automation to ease the workload during setup, which meant spending quite some time figuring out the database structure and integrating calling tools properly. After this phase, certain software updates rolled out automatically, but they did not significantly reduce manual tasks needed later. The payment and invoicing system was straightforward with no surprises, but it was only a small part of the experience. I wouldn’t say the sales or pre-purchase explanations fully prepared me for the complexity involved post-purchase. Given the effort needed to keep things running, I would be hesitant to repeat the process. The support was available but felt reactive rather than proactive, sometimes leaving me to troubleshoot myself. Therefore, based on this, I do not see myself engaging this product again primarily because of the complicated initial setup and continued hands-on maintenance required.

    Vinay AroraJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    The moment I truly understood what I was signing up for

    Reflecting back, I remember how the sales explanations were clear right from the start, though it took me some days to absorb all the material. At first, I was a bit overwhelmed by the number of features mentioned during the demo call. But then there was this moment midway through the training videos where the emphasis on how the calling tools integrate with the database just clicked for me. The salesperson had done a decent job explaining the subscription tiers and what each included, but those live demonstrations helped me truly grasp the workflow. I think the onboarding documents also played a key role because I revisited them to confirm what the dialer’s capabilities were versus the manual call logging option. Looking back, it was that day spent testing the software alongside the recorded training sessions that made it all come together. Despite the initial flood of info, I felt like everything fell into place once I got hands-on experience, and that was when the purpose and potential of the whole system finally became clear to me.

    Sonal BhallaTelangana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy