Would not do it again due to setup complexity
I found the setup process to be mostly a one-time intense effort with a few ongoing adjustments required afterwards. The initial configuration took longer than anticipated, with multiple steps requiring hands-on changes and settings management. There wasn’t much automation to ease the workload during setup, which meant spending quite some time figuring out the database structure and integrating calling tools properly. After this phase, certain software updates rolled out automatically, but they did not significantly reduce manual tasks needed later. The payment and invoicing system was straightforward with no surprises, but it was only a small part of the experience. I wouldn’t say the sales or pre-purchase explanations fully prepared me for the complexity involved post-purchase. Given the effort needed to keep things running, I would be hesitant to repeat the process. The support was available but felt reactive rather than proactive, sometimes leaving me to troubleshoot myself. Therefore, based on this, I do not see myself engaging this product again primarily because of the complicated initial setup and continued hands-on maintenance required.