Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,87,121 published WFHI Reviews.

2,90,403 of 3,87,121 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,567 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Timing of sales process thoda aur flexible hona chahiye

    Main mostly un hours mein kaam karta hoon jab software ko use karna hota hai, aur sales process mein mujhe laga ki wo hours thode rigid the. Mera matlab, sign-up aur initial training sessions toh theek-thaak organized the, but jo actual dialer aur call tools hain, unka interface thoda aur easy samay ke hisaab se adapt ho sakta tha. Payment process smooth tha, invoices bhi timely mile, par thoda faida hota agar pre-purchase information mein yeh clear hota ki kitna behaftar fit kar sakta hai humare working hours ke saath. Training thodi lambi thi par usmein bhi samay ki flexibility better hoti toh accha lagta. Overall, software ki capabilities strong hain par hours ki fitting pe thoda aur dhyan dena chahiye, tabhi waqai sab log asani se apna kaam manage kar paayenge.

    Anay ChitaleJammu and Kashmir, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Yeh software unke liye hai jo self-starters hain, aur simple chiz samajh lete hain

    Main initially interested thi to dekhne ke liye ki software kaisa hai aur kya training details useful hongi. Signing up simple tha aur invoice system bhi straightforward tha, is mein koi confusion nahi hui. Jo sales ne mujhe bataya tha uske baad mujhe lagta hai ki agar aapko basic steps samajh aate hain aur aap relax hokar training kar lega, toh software kaafi useful rahega. Lekin agar aapko zyada guidance chahiye ya aapko har pe ek step samjhana hai, toh phir phir se help lene padega, par usme bhi support se milkar smooth kar sakte hain. Aise log ke liye yeh thik hai jinko thoda patience aur khud try karne ka jazba hai, kyunki software aur training dono straightforward hain.

    Swara JainKerala, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    setup felt too one-off, not really ongoing support

    Honestly, signup was kind of easy, and invoice stuff was okay enough, but once I got going with the software, things felt a bit off. The initial setup took a lot of work, like setting up the database and figuring out the dialer, and then the training was more or less one time, not much ongoing support as I hoped. Support calls, when I tried, were slow sometimes and not exactly proactive. Updates were automatic but it felt like I had to keep watching myself instead of getting guided. The training and onboarding told me a lot in the start, but after first use, it mostly left me hanging trying to figure out problems on my own. I get that setup will always be work, but I thought the flow would have more ongoing help included, which it does not. So I’d say the setup prep is one-off, but actual use is kind of like self-service mostly.

    Vedant ShuklaGoa, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sahi order mein steps hain but beginners ke liye thoda confusing ho sakta hai

    Mujhe WFHI ke sales aur joining process ka flow overall theek laga kyunki steps ekdum logically arranged hain, jaise sign-up, payment, phir training aur finally software access. Ye organise karna convenient bana deta hai aur mujhe laga jaldi se shuru karne mein madad karta hai. Lekin ek chhota concern hai ki beginners ko thoda guide karna padega, kyunki kuch technical terms aise hain jo samajhne mein initial thodi dikkat hoti hai, especially jab pehli baar software use kar rahi hoon. Agar aap technology mein thoda confident hain toh ye process suits karega, par jo bilkul naya hai remote workflows mein, unhe shayad thodi extra help ki zaroorat padegi. Issliye overall me neutral hoon ki ye har kisi ke liye perfect nahi hai lekin unke liye jo thoda seekhna chahte hain, sahi rahega. Customer support thodi friendly thi, jo thoda relaxation deti hai process mein.

    Shilpa DeshpandeChhattisgarh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Confusing labels required quite a bit of effort

    I found the wording and labels on the portal to be quite unclear initially, leading to extra effort on my side. It felt like many terms used didn’t really explain what the feature does, so I had to spend time cross-checking with support to understand what exactly each meant. This created some frustration during the pre-purchase phase as I had to clarify basic functions multiple times rather than focus on the bigger picture of how to use the software. A couple of terms could be made more intuitive to improve user experience. The sign-up finally went through smoothly but getting there was more taxing than I had anticipated due to the confusing language.

    Sneha GroverAssam, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Ye poora process feel hua boring aur bekaar

    Main shuru main toh aapke promises se kaafi excited tha, par end tak confidence bilkul nahi bana. Jab maine software use karna shuru kiya, toh calling tools theek se work nahi karte the, aur koi bhi training clear nahi thi. Database feature samajhna mushkil hua, aur updates ke baad sab kuch aur confusing lagne laga. Telephonic support maine several baar call kiya, lekin ya toh delay hota ya unke jawab clear nahi mile. Sign-up aur payment process bhi complicated tha, jo mujhe kaafi time waste karne par majboor karta tha. Aapne jo confident feel karwane ki baat ki thi sales ke dauran, woh poori tarah se fail ho gayi. Mujhe lagta hai ki aapko apne onboarding flow aur training modules ko better karna chahiye. Kya fayda hai software ke, jab usse samajhna hi mushkil ho? Main ye process dobara definitely nahi karunga jab tak kuch bade changes na ho. Mera trust aapke system mein bahut kam hua hai ab tak. Ye sab dekh ke lagta hai aapko apni service mein asli mehnat karni hogi.

    Ojas PrabhuTelangana, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    To be honest, it was not clear at all

    When I first looked at the software and the whole pre-purchase information, I felt everything was vague and not explained in simple terms. The documentation was quite technical and hard for me to follow, so I wasn’t really sure if I understood what I was signing up for. The sign-up process did feel rushed without enough clarity on what features would be included, what automatic updates meant exactly, or how the invoicing would work. Contacting support before purchase was also frustrating because the explanations I got were inconsistent and didn’t clear my doubts properly. Overall, I would tell a friend that I found the whole thing confusing and not transparent enough, which made me hesitant. If they can clarify their sales process and simplify explanations, it might work better for others.

    Tanvi SarafAssam, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Bahut effort lagana pada samajhne me

    Sales process me samjhane kaafi effort lagaya mujhe. Maine pehle hi bataya ki main jitni der tak kaam karta hoon, us hisaab se schedule chahiye tha, par lagta hai unhone dhyaan nahi diya. Jo training aur onboarding diya gaya tha, wo mere time zone aur working hours se match nahi karta tha. Dialer aur calling tools bhi mujhe lagta hai ki wo meri routine me fit nahi the. Jab database feature ke baare me poocha, toh mujhe lagta tha ki shayad iska practical use cases nahi diye gaye the poore tarah. Support se baat karna bhi thoda mushkil raha time zone ke hisaab se, aur sign-up ke process me bhi mujhe lagta hai ki zyada baar follow-up karna pada. Payments aur invoicing ka system clear nahi laga purchases ke time. Bas ek cheez achi thi ki software ka interface samajhna mushkil nahi tha. Lekin overall, mujhe laga ki ye sab mujhe itna time dena pada, jitna main soch raha tha nahi. Thoda jyada bhaari laga ye sab coordinate karna.

    Ansari KurupTamil Nadu, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Clear info was missing but overall okay

    The sales process was partly helpful but also had some gaps. On the plus side, signing up and making payments was straightforward enough, with good documentation available for those steps. However, I felt that there was quite a bit I had to figure out myself about how the software and training would actually work day to day. The information about features like the dialer and database updates wasn’t always completely clear upfront, which meant some trial and error once I was actually using it. Telephonic support was there, though I didn’t always get exactly what I needed right away. The onboarding was decent but I was hoping for a little more hands-on guidance. Overall, the process was a mix of clear and unclear information. It’s okay if you are ready to learn along the way, but if you want everything spelled out in detail first, then it might be frustrating. So there’s both good and bad, and whether it suits you depends on how much you like working things out yourself.

    Sonal ShanbhagSikkim, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jab pura flow samajh aya, sab clear hua

    Mujhe sabse zyada achha laga jab main sign-up se invoice tak ke poore steps ko logically samajh paya. Initially thoda confused tha ki konse button pe click karun ya kaise dialer setup karun, but jaise hi sab steps mein consistency samajh aya, ek dum se sab clear ho gaya. Product ke sales process mein sequencing theek thi, jo mujhe lagta hai ki har kisi ko easy lagni chahiye. Training bhi ussi sequence mein thi, jo naye users ke liye patience aur understanding banata hai. Jab main call aur database features use kar raha tha, tab bhi step-wise approach se kaam kar paaya. Overall, uss moment mein jab sab piece fit hua, mujhe laga ki yeh system thoda friendly aur effective hai, aur mai ise aage bhi regularly use karta rahunga. Ye sab milke purchase decision ko easy banata hai.

    Samir IyengarRajasthan, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.