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WFHI review

To be honest, it was not clear at all

1 out of 51 of 5Verified customerSales and pre-purchase

To be honest, it was not clear at all

When I first looked at the software and the whole pre-purchase information, I felt everything was vague and not explained in simple terms. The documentation was quite technical and hard for me to follow, so I wasn’t really sure if I understood what I was signing up for. The sign-up process did feel rushed without enough clarity on what features would be included, what automatic updates meant exactly, or how the invoicing would work. Contacting support before purchase was also frustrating because the explanations I got were inconsistent and didn’t clear my doubts properly. Overall, I would tell a friend that I found the whole thing confusing and not transparent enough, which made me hesitant. If they can clarify their sales process and simplify explanations, it might work better for others.

Tanvi SarafAssam, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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