Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,331 published WFHI Reviews.

2,90,548 of 3,87,331 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,872 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training expectations set the bar, actual experience mixed

    I had hoped that the training would give me a solid understanding of the software to use it independently next time. The onboarding sessions were quite thorough, explaining all the key features such as the dialer integration and database management. However, I realized halfway that I would still need some assistance for troubleshooting or using advanced features. The automatic updates are good to keep everything current, but sometimes they slightly disrupt my workflow due to new interfaces. Support was pleasant when I called, though I didn’t find everything immediately clear which means future help will be needed. The sign-up and payment flow was fairly straightforward with clear invoicing which I appreciated. I expected a more foolproof training that would reduce dependence on support, but what I got was enough to get started confidently with the basics. So I’m willing to rely on help again, but with a better sense of which aspects I might struggle with. Overall, the training met some of my expectations but fell a little short of being fully self-sufficient, so I will seek help again next time I use the system.

    Dhanush GokhaleUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    The training provided some valuable insights, but I felt that the structure could be better laid out

    The training provided some valuable insights, but I felt that the structure could be better laid out. A few areas were repetitive, which made it less engaging.

    Vikrant SinghLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training had benefits but also notable inefficiencies and waits

    The training program did offer some good value in terms of explaining the software’s core features and helping me get familiar with the dashboard and dialer. I appreciated that the trainers were knowledgeable and patient during live sessions. However, there was a significant amount of repetition in going over certain basic steps, which felt a bit redundant after the first few days. Also, waiting times between training modules could get quite long, which disrupted the flow of learning. It sometimes felt like the content was stretched unnecessarily instead of moving efficiently through the more advanced workflows. While the positive aspects made it worthwhile, these delays and repeated material ultimately lowered my overall satisfaction with the onboarding experience. I hope they streamline the timing and reduce needless repetition going forward to create a more engaging and time-effective training approach for new users.

    Nisha BarmanSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    agar phir se karna pada toh sochungi

    Mere experience ki baat karoon toh onboarding aur training mein kuch cheezein achhi thi aur kuch thodi frustrating. Software samajhne ke liye training sessions diye gaye the jisme main points cover huye, lekin phir bhi mujhe lag sakta hai ki main dobara jab kabhi update ya new feature use karungi toh mujhe phir se help leni padegi. Dialer aur database features thik-thak kaam karte hain par initial setup mein mujhe lag raha tha ki sari cheezein zyada smooth ho sakti thi. Automatic updates ache the par unka frequency thoda irritating laga kabhi kabhi. Payment aur invoicing process bhi complex feel hui mujhe, khas kar jab maine pehli baar sign up kiya tha. Support se baat thodi slow thi kuch cases mein. Matlab full confident feel nahi hua ki bina support ke main sab chalakar rakh paungi. Istarah agar aane wale time mein mujhe phir se software ya training use karna ho toh sochungi ki apni purani notes wapas dekhu ya phir direct assistance hi lu. Overall, thoda frustrating raha experience jisme kuch cheezein achhi thi par mainly thoda extra help ki zarurat thi.

    Tanuja Nakul AcharyaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Waisa nahi laga jaisa expect kiya tha

    Onboarding process bahut slow tha. Training mein samajh nahi aaya ki kaise shuru karna hai. Mujhe toh sirf frustation hi mila. Yaar, zyada samay waste kiya bina kisi effective result ke.

    Rajeev PuriDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Time taken for training was longer than expected

    In my experience with WFHI, the day-to-day behavior of the software during training and onboarding took longer to get used to than I initially thought. While the initial sign-up and setup appeared straightforward, the actual training sessions extended over many days, and learning to navigate the calling tools and database integration was slower than anticipated. The automatic updates sometimes led to minor disruptions which meant I had to relearn certain features more than once. Although telephonic support was available, resolution of specific issues often took multiple contacts, which stretched the overall time required to become comfortable with the software. As a result, the onboarding experience was more time-intensive than I expected, which was a frustration because I wanted to integrate it quicker into my workflow. Despite this, some elements like invoicing and payments processed smoothly, which was a slight positive in comparison to the other challenges encountered through the training period.

    Vaibhav Harish BhatiaMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    The training was frankly underwhelming compared to before

    I have experience with other onboarding programs, and unfortunately, this one did not meet my expectations. The training sessions lacked depth and often felt rushed, leaving me confused about the more complex aspects of the software. The onboarding flow was straightforward but didn’t offer enough practical examples or hands-on exercises. Compared to what I’ve seen in the past, the material felt outdated, and I found myself needing to seek out additional resources elsewhere. The software itself was okay once set up, but the initial learning phase failed to prepare me fully. Overall, it was an underwhelming experience that did not inspire much confidence going forward.

    Nirali SinhaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Dobara nahi karta onboarding ka yeh jhanjhat

    Main pehle bhi dusri remote workflow trainings le chuka tha, toh mujhe laga WFHI se kuch naya milega, par yeh onboarding process poori tarah se frustrate karne wala tha. Platform samajhne mein kaafi time laga, aur jo training modules diye gaye they, unka structure old systems se bilkul alag tha, bas confusion badh gaya. Jo support milti thi, wo bhi adhoori thi - kabhi kabhi call se disconnect ho jata tha, kabhi samajhne mein problem hoti thi. Database feature use karte waqt bhi complications aaye, aur dialer bar-bar hang kar raha tha during calls, jisse main apni workflow smoothly nahi chala paaya. Automatic updates ne system ko aur unstable bana diya tha. Bohot koshish karne ke baad bhi, mujhe lagta hai ki main phir yeh training try nahi karunga. Sign-up aur payment process easy tha, par software aur training experience mujhe match nahi kar paya mere expectations ke saath. Mujhe lagta tha ki main isme zyada seekhunga, par opposite hua. Overall, main is product ke saath apna time waste kar raha tha, jo main dobara nahi karna chahta.

    Nitin SodhiWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Tab hi click hua jab training step-by-step samajh aayi

    WFHI ka training aur onboarding process uss samay clear hua jab main unke software ke calling tools aur database features ko ek ek karke samajhne laga. Initial steps simple the, lekin jab mujhe dialer functionality use karni thi tab training ka fayda dikhne laga. Har module ka explanation matter-of-fact tha, koi fluffy baaten nahi, bas practical examples se samjhaaya gaya. Main ek common samasya samajh raha tha ki call records kaise track karna hai, aur jab woh databaase se connect hone laga, toh clarity aayi ki software kaise mera workflow support karta hai. Automatic updates ne mujhe bar bar naye features ke baare mein updates di, jo training ke baad bhi relevant rahi. Trainings focused the workflow par aur mujhe laga ki main bina kisi confusion ke isi process ko apna sakta hoon. Support bhi accessible tha jab thoda sa doubt hua. Main poore onboarding ke dauran confident raha ki main software ko effectively use kar paunga jab mujhe sab features dhyan se samajh aa gaye.

    Sandeep JadhavBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Pura process thoda slow, but manageable laga

    Main new user thi to training aur onboarding ka jo process tha, usme thoda time laga mujhe fully setup hone me. Pehle kuch modules jo diye the, unko samajhna tha aur software ke features try karne the, wo thoda overwhelming bhi laga. Lekin phir dheere dheere jab dialer aur database use karna shuru kiya, toh lagne laga ki haan, ye helpful hai for remote work. Lekin mujhe lagta hai thoda jyada streamline ho sakta hai onboarding, kyunki kai bar mujhe lagta tha ki main kuch important steps miss kar rahi hoon ya fir unke explanations mein clarity nahi thi. Kuch cheezein samajh me aayi toh kuch me thoda confusion thi. Overall, mujhe lagta hai ki jitna time laga setup me, utna badhiya hai as long as tum thoda patience rakho. Mein ye bhi soch rahi thi ki agar kuch sessions thode chhote aur focused hote toh shayad aur behtar hota. Payment process aur invoice milna toh smooth raha mera, koi dikkat nahi hui usme. Training ke end me, main confident thi ki kaafi kuch seekh liya hoon, lekin hamesha thoda aur comfort chahiye hota hai naye software ke saath.

    Avani DeoGoa, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy