Training had benefits but also notable inefficiencies and waits
The training program did offer some good value in terms of explaining the software’s core features and helping me get familiar with the dashboard and dialer. I appreciated that the trainers were knowledgeable and patient during live sessions. However, there was a significant amount of repetition in going over certain basic steps, which felt a bit redundant after the first few days. Also, waiting times between training modules could get quite long, which disrupted the flow of learning. It sometimes felt like the content was stretched unnecessarily instead of moving efficiently through the more advanced workflows. While the positive aspects made it worthwhile, these delays and repeated material ultimately lowered my overall satisfaction with the onboarding experience. I hope they streamline the timing and reduce needless repetition going forward to create a more engaging and time-effective training approach for new users.