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4.0out of 5

4 out of 5

Based on all 3,87,309 published WFHI Reviews.

2,90,537 of 3,87,309 reviews include a verification label.

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WFHI Reviews

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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Kuch training thoda confusing laga, agli baar bhi madad chahiye hogi

    Training ka pura experience thoda mixed tha. Main bana tha ki mujhe sab kuch asaani se samajh aayega, par kuch parts, especially dialer ke customization wale sections, thode confusing the. Onboarding mein guide toh tha, par kabhi kabhi mujhe lagta tha ki thodi aur clear instructions milti toh better hota. Support team se baat karna acha laga, par itna detailed help nahi mili jitni main soch raha tha. Next time jab mujhe koi update ya naye feature se deal karna padega, toh shayad mujhe fir se help leni padegi. Mujhe lagta tha ki main zyada independent ho sakta tha, lekin training kuch jagah adopt karne mein thoda struggle hua. Overall, thoda enthusiastic hoon using the software, par poori tarah comfortable abhi nahi hoon.

    Ayush Veena RautArunachal Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    The slow response surprised me during onboarding

    I expected the onboarding and training process to be much more responsive given the company's focus on remote workflows, but I found it lacking in several areas. Initially, I had questions regarding the dialer and database integration which I assumed would get quick answers, but responses often took multiple days. The few interactions I did have were polite and somewhat helpful, but the delays made it challenging to stay on schedule with the training modules. On the plus side, the training content itself was detailed and well-structured, giving good insights once I managed to get through the initial hurdles. Unfortunately, the lack of immediate support during the sign-up and software setup phase was frustrating. The onboarding felt like a disjointed experience where support was reactive rather than proactive. I guess I was surprised that a software company focusing on remote work couldn't provide more timely assistance or a smoother initial experience, which definitely impacted my overall impression and productivity during the early days.

    Aarav KrishnanPuducherry, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    setup ongoing tha lekin software ne mujhe hang kar diya

    Maine socha ki training aur onboarding ka setup thoda complex hoga lekin manageable, toh main ready tha software ko daily use karne ke liye. Initial setup mein maine apne database se contact details import ki, aur dialer ko configure kiya call karne ke liye. Lekin saari settings honi ke baad bhi software lagataar hang karta tha jab bhi main dialer open karta tha, isse mera kaam ruk gaya. Automatic updates bhi regularly aate rahe, par wo problem solve nahi hui. Telephonic support ko contact kiya multiple baar, par har waqt waiting mein lagta raha ya phir response delay hua. Onboarding aur training mein jo step-by-step guidance thi, uska fayda mujhe utna nahi mila jitna socha tha. Mujhe lage ki software ka ongoing setup process faltered because jo dialer unstable tha, use efficient tarike se run nahi kara paya. Ye frustrating tha kyunki itna time invest karke bhi kaam smoothly nahi chala. Ye ek badi problem thi jiske wajah se implement karna mushkil ho gaya.

    Imran RathiChandigarh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Mainly surprised how logically steps arranged they theek hain

    Maine training aur onboarding process ko dhyan se follow kiya aur mujhe yeh pasand aaya ki steps logically sequence mein rakhe gaye the. Pehle sign-up aur payment clear hua, fir software setup ka basic walkthrough diya gaya jisme calling tools aur database feature samjhaaye gaye. Har step ke baad training modules clear the, aur mujhe repeat karne ka time bhi mila. Automatic updates ke baare mein bhi pehle bataya gaya jo mujhe toh surprise karne wala tha — maine socha tha ki beyhad complicated hoga, par surprisingly easy tha. Telephonic support bhi ready thi agar mujhe help chahiye thi. Overall, main bole toh yeh steps ekdum sensible order mein the, jisme pacing bhi maintain thi aur mujhe bore nahi hona pada. Wahaan kuch small details chhute the, but main satisfy thi ki mujhe kaise shuru karna hai samajh aaya.

    Savita IngleTripura, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training aur onboarding ki journey meri liye generally achhi rahi, shuruaat me thoda nervous thi toh

    Training aur onboarding ki journey meri liye generally achhi rahi, shuruaat me thoda nervous thi toh socha ki training se confidence aayega, aur aaya bhi. Kisi introductory session me software ke basic features achhi tarah se samjha diye gaye the, uske baad call tools aur database functionalities ki detailed classes bhi thi. Lekin ek chiz jo mujhe miss hui woh thi ki thoda zyada time diya jaye user interface ke practical use pe, taaki hum apne kaam ke hisaab se software ko samajh sakein. Onboarding ke dauran ek do baar mujhe queries ke liye support ko call karna pada, jahan help toh mili, par thoda jyada patience rakhna padta tha response ke liye. Fir bhi, training ke end tak main confident feel karti thi ki main basic tasks ko kar sakti hoon aur software ko effectively use karke apna workflow manage kar sakti hoon. Bas agar thoda aur tailored material hota toh aur behtar hota.

    Afreen Saumya WaliaMadhya Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Onboarding training ne kaafi expectations tod di thi

    Maine socha tha ki onboarding training straightforward hogi aur easily samajh aa jayegi kyunki products generally simple hote hain. Lekin actual experience kaafi alag tha. Mujhe laga tha ki mujhe step-by-step guide mil jayega dialer aur database ke integration ke liye, par training session mein zyada generic explanation thi aur kaafi cheezein mujhe khud se samajhni padi. Jo software interface tha, woh thoda confusing laga jab main pehli baar call scheduling kar raha tha. Payment aur invoice setup bhi expected se complicated raha. Yeh disappointment tha kyunki maine pehle se kuch training materials dekhe the aur socha tha ki yeh match karega. Support team se bhi jab queries ki toh complete help nahi mil paayi quick time mein. Main samajhta hoon ki software ka potential hai, par training aur onboarding phase mere expectations ko fulfill nahi kar paya.

    Alok SaxenaGoa, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Woh moment jab samajh aaya ki timing fit nahi hai

    Training aur onboarding ke initial sessions theek se fit nahi ho paye mere work hours ke according. Main subah ke time try kar raha tha lekin zyadatar sessions thoda late schedule ho rahe the jiski wajah se mujhe apne kaam se interrupt karna padta tha. Kabhi kabhi content samajh mein aaya aur helpful laga jab apne hours ke mutabiq training dekh paya. Par kuch modules especially jo basic se advanced transition kar rahe the, usme timing thik nahi thi jis se frustration badh jata tha. Onboarding flow smooth tha par time coordination thoda bekar lagta tha. Main jo hours dedicate kar sakta tha unke liye training poori tarah optimized nahi thi. Agar ye thoda flexible ho jaye toh main zyada interested hota. Overall, training ka level thik tha par jo timing mujhe suit karta, wo available nahi tha, isliye 3 star dera hoon.

    Satish DalviRajasthan, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    the training had its clear good parts, and some meh moments

    So, starting with the onboarding, I gotta say the way things were explained mostly made sense. The training sessions weren’t too fast, which helped me catch on without feeling overwhelmed. The walkthrough of the software, especially the calling tools and dialer setup, was pretty straightforward. However, at a few spots, I felt like some instructions could have been a bit clearer or given more examples to avoid confusion. For instance, the database feature overview was slightly rushed, which left me googling some stuff later. On the plus side, follow-up support calls helped fill in the gaps. Also, automatic updates ran smoothly without interrupting my workflow, which is a nice bonus. So, overall it’s a decent experience with a mix of easy-to-grasp details and some areas where I wish they slowed down a bit more. Definitely good enough for me to keep using and recommend, but it could’ve been more polished for new users with less tech experience.

    Madhuri DhawanDelhi, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ka impact theek tha, par kuch confusion bhi raha

    Training sessions mujhe mila, par initially lag raha tha ki sab kuch clear nahi hoga. Kuch sections easy the, jaise basic software usage ke instructions, par jab advanced database features ki baat aayi, toh maine kuch baar confuse feel kiya. Trainers ne koshish ki samjhane ki, par shayad thoda fast pace tha. Week ke aakhir mein, main thoda zyada comfortable tha calls aur dialer ko use karne mein, par pura confident nahi ho paya. Mere hisaab se training average thi, matlab kuch fayda hua hai, par abhi bhi clarity chahiye especially billing aur automatic update process par. Main expect karta tha ki sab better tarah se clear ho jaayega, par overall, itna kaha sakta hoon ki itna bekar bhi nahi tha. Agar software thoda aur simplified hota training ke saath, toh shayad ye experience thoda behtar hota. Bas isi liye cautious rating de raha hoon, takleef zyada nahi hui, par fully satisfy bhi nahi hua.

    Arjun DubeyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    frustrated by training steps leaving more questions

    I felt completely lost throughout the onboarding training which was supposed to guide me. The steps seemed out of order and at times irrelevant to what I needed to know first. The support calls didn’t clarify much either, leaving me more confused about the calling tools and dialer setup. The database feature instructions were vague and the automatic updates didn’t help because I wasn’t confident on how to utilize them properly. Signing up and getting invoices was okay but didn’t make up for the frustration caused by the chaotic training. Overall the process felt rushed and unstructured, which made the entire experience disappointing because I didn’t feel equipped to work independently after the training.

    Anita IyengarNagaland, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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