1 out of 51 of 5Unverified experienceTraining and onboarding
frustrated by training steps leaving more questions
I felt completely lost throughout the onboarding training which was supposed to guide me. The steps seemed out of order and at times irrelevant to what I needed to know first. The support calls didn’t clarify much either, leaving me more confused about the calling tools and dialer setup. The database feature instructions were vague and the automatic updates didn’t help because I wasn’t confident on how to utilize them properly. Signing up and getting invoices was okay but didn’t make up for the frustration caused by the chaotic training. Overall the process felt rushed and unstructured, which made the entire experience disappointing because I didn’t feel equipped to work independently after the training.