the training had its clear good parts, and some meh moments
So, starting with the onboarding, I gotta say the way things were explained mostly made sense. The training sessions weren’t too fast, which helped me catch on without feeling overwhelmed. The walkthrough of the software, especially the calling tools and dialer setup, was pretty straightforward. However, at a few spots, I felt like some instructions could have been a bit clearer or given more examples to avoid confusion. For instance, the database feature overview was slightly rushed, which left me googling some stuff later. On the plus side, follow-up support calls helped fill in the gaps. Also, automatic updates ran smoothly without interrupting my workflow, which is a nice bonus. So, overall it’s a decent experience with a mix of easy-to-grasp details and some areas where I wish they slowed down a bit more. Definitely good enough for me to keep using and recommend, but it could’ve been more polished for new users with less tech experience.