Onboarding training ne kaafi expectations tod di thi
Maine socha tha ki onboarding training straightforward hogi aur easily samajh aa jayegi kyunki products generally simple hote hain. Lekin actual experience kaafi alag tha. Mujhe laga tha ki mujhe step-by-step guide mil jayega dialer aur database ke integration ke liye, par training session mein zyada generic explanation thi aur kaafi cheezein mujhe khud se samajhni padi. Jo software interface tha, woh thoda confusing laga jab main pehli baar call scheduling kar raha tha. Payment aur invoice setup bhi expected se complicated raha. Yeh disappointment tha kyunki maine pehle se kuch training materials dekhe the aur socha tha ki yeh match karega. Support team se bhi jab queries ki toh complete help nahi mil paayi quick time mein. Main samajhta hoon ki software ka potential hai, par training aur onboarding phase mere expectations ko fulfill nahi kar paya.