Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,87,237 published WFHI Reviews.

2,90,488 of 3,87,237 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,853 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Timing ke liye training thik nahi, repeat nahi karunga

    Main hamesha training sessions ko lekar excited rehta hoon, par yahan timing thoda issue tha, jo mere kaam ke hours ke hisaab se fit nahi baitha. Training sessions subah se late evening tak available nahi the, aur mere pas din ke waqt free nahi hota jis wajah se mujhe raat ko participate karna pada, jo ki kabhi kabhi interruptive feel hua. Kuch parts to main samajh gaya, par thoda inconsistent lag raha tha yeh schedule. Jo bhi training modules the, woh thoda rigid time slots mein bandhe hue the, jisme flexibility ki zarurat thi. Main toh sochta hoon future mein agar main karoonga, toh wo tab hoga jab training timing mere routine ke hisaab se aadapt ho jayegi. Support thoda helpful toh tha par mujhe kabhi kabhi wait karna pada, jo frustrate karne wala tha. Overall experience thoda mehsoos hua ki training mera time frame capture nahi kar payi, jis wajah se main abhi isko repeat nahi karna chahunga. Software achha tha par uske sath proper training ka timing mere liye bahut important hai.

    Manjeet GuptaChandigarh, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training was mostly familiar, except the database sessions stood out

    I’ve used other remote workflow training before, and this one was pretty much on the expected lines. The onboarding materials were straightforward but honestly, not much different from what I had seen days or weeks ago with other systems. What did catch my attention was their deep dive into the database feature—it was more detailed than the usual surface-level stuff I'm used to. I appreciate how the training spent time explaining the nuances of managing and updating your contacts effectively within the software, which was a nice addition. The dialer and calling tools part weren’t anything special compared to prior experiences, so it felt a bit repetitive. However, I did like that they kept the pace reasonable enough to not be overwhelming. The automatic updates explanation was basic but necessary. Telephonic support was available and they seemed responsive. Overall, though, I’d say this training was adequate with a highlight on database usage, though it didn’t entirely bring a new level of insight compared to others I’ve attended before.

    Vineet BansalNagaland, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training tha acha par nahi karta agar dobara karna pade toh

    Soch raha tha ki thoda retrospection kar lun WFHI ki training ke baad. Jo searching for info ka process tha initially, wo thoda hard laga. Sometimes training modules ache se categorize nahi kiye gaye the, toh mujhe dhundhna padta tha ki mujhe exactly kaunsa tutorial ya feature samajhna hai. Kuch steps redundant lage aur kuch cheezein easily accessible nahi thi jaise ki dialer settings ya call database updates. Waise support theek tha, par itna quick response nahin mila jitna expect karta tha. Onboarding ke dauran sab kuch thoda scattered feel hua, jiski wajah se productivity start mein affect hui. Agar mujhe dobara karna pade training tab shayad main use karta par pura trust nahi hai ki easy rahega. Overall, training experience mera mixed raha, jo karne ka time laga wo sahi nahi tha mere hisaab se.

    Puneet RaiHaryana, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training mein unexpected delays aur baar-baar waiting mila

    Training start karta toh socha jaldi clear ho jayega, par har chhoti detail baar-baar samjhani padti thi, jo mujhe surprisingly slow laga. Waiting bhi zyada hota tha between sessions jo thoda frustrating tha. Repetition itni thi ki kabhi lagne laga ki wahi baat baar-baar bol rahe hain. Dialer setup mein bhi kai baar retry karna pada kyunki automatic updates se kuch glitch aa jata tha. Overall, main expect nahi kar raha tha ki training itni time-consuming hogi. Thoda enhancement ki zarurat hai is system mein jo time save kare aur user ko bore na kare.

    Lalit LokhandeMeghalaya, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    To be honest, the onboarding and training process had its ups and downs. On one hand, the team was s

    To be honest, the onboarding and training process had its ups and downs. On one hand, the team was somewhat responsive when I reached out with questions, so that part was helpful and made me feel less stuck at times. On the other hand, sometimes it took longer than I expected to get answers or to have problems addressed. I felt like I was asking for the same clarification more than once, which got tiring. The training materials themselves were decent but not outstanding; they covered basics but left gaps I had to figure out on my own. The dialer and calling tools were introduced okay but I wish there had been more hands-on guidance. I got through the database setup, but it wasn’t a smooth journey. Overall, I’d rate it as average - not bad, not great. Just enough to get by, but with enough friction that I definitely can't say it was seamless.

    Aarti CherianLadakh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training ke baad bhi confidence hasil nahi hua

    Maine training aur onboarding process complete kiya, par akhir tak mujhe wo confidence nahi mila jo main chahungi. Training sessions mein information thi, aur process bhi samajhne layak tha. Lekin practical usage ke dauraan mujhe bahut doubts aur confusion feel hua, jo training ne puri tarah clear nahi kiye. Is wajah se main apne tasks ko confidently handle karne mein successful nahi thi. Dialer aur calling tools ko operate karna thoda challenging raha aur database features use karna bhi mere liye straightforward nahi tha. Support team se bhi kuch madad mili, lekin woh consistent nahi thi. Payment aur invoicing process to theek tha, usme koi badi problem nahi thi. Automatic updates ka advantage bhi kuch benefits diye, par mere liye wo zyada useful prove nahi hua. Is sab ke bawajood mera overall feeling ye hai ki training ke baad bhi main ready nahi thi fully independent kaam karne ke liye. Shayad agar curriculum thoda practical aur detailed hota, toh behtar hota. To conclusion yeh hai ki final outcome confidence ka kami rest thi.

    Devika MathurKerala, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    training ka thoda acha aur thoda bekar experience

    Frankly speaking, training to start was thik tha but jab technical issues aaye toh thoda confusing ho gaya. Onboarding process thoda slow laga, aur kabhi dashboard pe updates confusing the. Support team thoda help karte the but unka response time alag-alag tha, kabhi jaldi toh kabhi der se. Jo dialer tools hai, wo theek se samjha nahi paya initially, specially database ko link karne mein dikkat hui. Overall, system ka setup thoda complex tha mere liye, bas thoda patience rakhna pada. Par haan, jo basic concepts training mein diye, wo samajhne layak the. Toh mixed feelings hui, acha bhi tha, par problem ke time pe frustration bada.

    Vivek VaidyaHaryana, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training thik tha, par kabhi kabhi lagta hai explanation se kaam khatam nahi hota

    Training sessions mein basic features clear kar diye gaye the, toh dialer aur database chalana mera kaam asaan hua. Lekin confidence pure tarah se nahi aaya, kyunki kuch complicated steps hain jo baar-baar repeat karne padte hain. Automatic update system samajh mein aa gaya tha, par tricky moments aate hain jab software naya version leke aaye. Sign-up aur payment process simple tha, matlab zyada samay nahi laga. Support se baat karne mein thoda patience lagta hai, par woh kaam chala dete hain. Overall, accha hai par training mein thoda aur detail shamil karni chahiye jo uncertainty door kare. Ye baat mujhe thodi pareshani deti hai, par phir bhi main use karta rahunga jo milta hai.

    Ashwin SippyOdisha, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training had clear moments but overall was a bit patchy

    By the end of the training and onboarding sessions, I felt a mixed level of confidence. There was one specific moment when I successfully configured the dialer settings on my own, which gave me a good feeling about the software's usability. That success was encouraging and showed the training's potential. However, many other areas remained unclear, especially around the database management and how automatic updates might affect my ongoing tasks. The telephonic support was responsive but not always able to provide detailed answers, which slightly dented my confidence. The payment and invoicing parts ran smoothly, so there was less confusion there. In short, while there were both positive and negative aspects of the training, it gave me enough knowledge to proceed but left me planning to seek further assistance in the future.

    Ashwin BhatKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    If I told my friend, it's mostly one-time setup, then smooth sailing

    When I signed up for WFHI's training and onboarding, I expected a constant learning curve due to the complex software. However, it turned out the setup was largely a one-off process. The initial training covered most essentials and the onboarding flow was well-paced, so after that, using the tools felt more intuitive. Of course, there are occasional updates and useful refresher prompts, but the bulk of learning happened upfront, which was a relief. This contrasts with other platforms where ongoing complicated training is needed. So, I'd tell a friend the onboarding is thorough; once you pass that, it's mostly about using the software rather than learning it again and again.

    Shraddha ReddyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.