Training had clear moments but overall was a bit patchy
By the end of the training and onboarding sessions, I felt a mixed level of confidence. There was one specific moment when I successfully configured the dialer settings on my own, which gave me a good feeling about the software's usability. That success was encouraging and showed the training's potential. However, many other areas remained unclear, especially around the database management and how automatic updates might affect my ongoing tasks. The telephonic support was responsive but not always able to provide detailed answers, which slightly dented my confidence. The payment and invoicing parts ran smoothly, so there was less confusion there. In short, while there were both positive and negative aspects of the training, it gave me enough knowledge to proceed but left me planning to seek further assistance in the future.