Training was mostly familiar, except the database sessions stood out
I’ve used other remote workflow training before, and this one was pretty much on the expected lines. The onboarding materials were straightforward but honestly, not much different from what I had seen days or weeks ago with other systems. What did catch my attention was their deep dive into the database feature—it was more detailed than the usual surface-level stuff I'm used to. I appreciate how the training spent time explaining the nuances of managing and updating your contacts effectively within the software, which was a nice addition. The dialer and calling tools part weren’t anything special compared to prior experiences, so it felt a bit repetitive. However, I did like that they kept the pace reasonable enough to not be overwhelming. The automatic updates explanation was basic but necessary. Telephonic support was available and they seemed responsive. Overall, though, I’d say this training was adequate with a highlight on database usage, though it didn’t entirely bring a new level of insight compared to others I’ve attended before.