To be honest, the onboarding and training process had its ups and downs. On one hand, the team was s

To be honest, the onboarding and training process had its ups and downs. On one hand, the team was s

To be honest, the onboarding and training process had its ups and downs. On one hand, the team was somewhat responsive when I reached out with questions, so that part was helpful and made me feel less stuck at times. On the other hand, sometimes it took longer than I expected to get answers or to have problems addressed. I felt like I was asking for the same clarification more than once, which got tiring. The training materials themselves were decent but not outstanding; they covered basics but left gaps I had to figure out on my own. The dialer and calling tools were introduced okay but I wish there had been more hands-on guidance. I got through the database setup, but it wasn’t a smooth journey. Overall, I’d rate it as average - not bad, not great. Just enough to get by, but with enough friction that I definitely can't say it was seamless.