Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,911 published WFHI Reviews.

2,90,257 of 3,86,911 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,533 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Kuch samajh nahi aaya, thoda ajeeb sa lag raha tha sab

    Jab main unki sales aur pre-purchase process ko dekh raha tha toh mujhe lag raha tha ki jo labels aur wording use kiye gaye hain, woh thoda confusing hain. Matlab, kabhi kabhi lagta tha ki main exactly nahi samajh pa raha kya cover ho raha hai aur kis feature ke liye main pay kar raha hoon. Shayad mujhe thoda aur detail chahiye hota explanation mein, par jo bhi diya gaya tha, usmein clarity thodi kam thi. Onboarding ke time bhi mujhe laga ki training aur software ka connection saaf nahi hua. Main soch raha tha ki shayad mera hi samajh kamzor hai, par labels jis tarah match nahi karte the software ke actual sections se, usne bhi confusion badha di. Overall, experience thoda ajeeb sa tha, thoda unsure bana diya ki kya ye product mera kaam karega ya nahi. Agar pura system thoda straightforward hota toh main zyada comfortable feel karta. Haan, software ki basic functionality ne thoda satisfy kiya, par wording aur labels ki wajah se overall feel thoda complicated tha.

    Nachiket ShanbhagJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Clear explanation, so my verdict is positive

    I found the sales and pre-purchase explanations pretty clear, which helped me decide whether to go ahead. At first, I was a bit unsure about how the invoicing and payment flow would work exactly, but after a couple of questions and some clarifications, things became more transparent. The team took their time to walk me through all the steps involved, from sign-up to software access, which I appreciate. Though sometimes the info felt slightly repetitive, circling back to some points made me more confident I hadn’t missed anything. Overall, the clarity of information made the initial process less daunting than I expected. My only reservation would be that a more concise summary might work better for some users, but for me, that thoroughness was reassuring. So from where I stand, I’d say the experience was positive overall without big issues.

    Komal RaneChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Neutral experience; will I need support next time?

    My experience with the sales and pre-purchase phase was fairly neutral. The sign-up and payment process worked as expected, so there was no hassle there. However, I found myself needing help to understand some product features even after the initial explanation, which made me wonder if I would need assistance each time I use the software. The invoicing was clear and arrived promptly, which was a plus. The database and calling tools looked technologically sound, but I wasn't confident enough to handle all the settings on my own. Even though the training had given a decent start, I might still reach out for support. Overall, the tools do their job, but I am not sure how independent I will feel for the long term. That leaves me in a position where buying again might depend on how soon I get comfortable using the system without extra help. Hence, my feeling about the sales and pre-purchase is mixed because it was fine, but left some doubts about self-reliance later on.

    Vishakha ShenoyMaharashtra, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Would suit routine users, might not for sporadic needs

    I’ve used the software daily for over a month now after the initial sign-up and onboarding. The calling tools and dialer handled the volume and varied call types without lag or glitch, which was crucial for my work. The database feature proved reliable and allowed me to access contacts efficiently as I progressed through my workflow. Automatic updates happened seamlessly and did not interrupt my use. The telephonic support, when contacted a couple of times, responded promptly, though in one instance the information was slightly generic and didn’t fully address my concern. The invoicing and payment process was straightforward and transparent, without hidden charges. From my experience, this software suits people who use it regularly and can integrate its features into daily habits. However, if you expect infrequent use or occasional check-ins on the platform, it might feel too structured or overwhelming due to constant updates and training prompts.

    Prakash ShenoyOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales steps ka sequence better ho sakta tha

    Mujhe lagta hai ki sales process mein steps integrated hote toh zyada logical hota. Sabse pehle sign-up aur invoicing process bahut complex laga, jisme mujhe kai baar phone support lena pada. Jo order of steps hai, wo thoda scattered tha, jaise pehle payment details enter karne ko kaha, phir profile setup karne ko, aur finally training options ke baare mein bataya gaya. Is wajah se confusion hua ki kab main actually software access kar paunga. Jo ek acha point tha, wo yeh ki telephonic support generally helpful tha. Lekin iske alawa pre-purchase information clear nahi thi, aur training details bhi partly explain hui thi. Mujhe lagta hai sequence mein thoda aur thought diya jaye toh overall process better ban sakta hai. Communication ke mamle mein thoda formal tha aur zyada personalized nahi tha. Mera impression yeh hai ki process streamline karna hoga taki future users ko behtar experience mile.

    Pratik SardesaiAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    jab kuchh galat ho toh wo missing rehta hai

    Mai baar baar bata chuki hoon ki jab software mein kuchh gadbad hoti hai toh wo samay par proper acknowledgment aur clear communication ki kami hoti hai jo thodi thakan wali baat hai. Sales aur pre-purchase negotiations achhi nahi lagi, kyun ki jab issues aate hain toh wo jaldi resolve nahi hote. Phone pe support toh deta hai, par kai baar unka solution mere expectations ke hisaab se nahi hota, bas temporary fixes milte hain. Main samajh sakti hoon ki technical problems sabke saath aati hain, par jab wo repeat hoti hain toh zyada support chahiye hota hai. Mujhe laga ki agar unka process thoda transparent hota aur feedback lene ka system hai toh behtar hota. Documentation clear thi par jab issues aaye toh wo missing rahe jo frustration badhata tha. Yeh sab kuchh hone ke bawajood, software ke features promising hain, bas management ko thoda aur serious hona chahiye multin issues handle karne mein.

    Upasana MohanMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Surprise tha ki setup itna complicated nikla

    Main initially yeh soch rahi thi ki sales process aur setup quick aur convenient hoga, par mujhe bohot zyada aage jaake samajh aaya ki jo onboarding hai, woh kaafi time-consuming aur confusing hai. Training mein jo basic concepts diye gaye the, wo repetitive lage, lekin actual software use karne mein naye challenges aaye. Mujhe laga tha ki zyada tar kaam ek baar hi setup karna padega, aur phir automatic chalega, lekin lagataar baar-baar configuration aur database updates ke liye manual intervention karni padti hai. Sign-up ke baad invoice generate karna aur payment process bhi smooth expect kiya tha, par thoda delay aur uncertainty thi. Dialer aur calling tools ka use asaani se kar pina utna straightforward nahi tha jitna mujhe laga tha. Support team se contact karna mushkil tha, aur unka response timely nahi tha, jis ne confusion aur frustration badha diye. Mujhe yeh sorpresa tha ki aapki taraf se itna zyada hands-on effort expect karna padta hai har roz ki zarurat se zyada. Unfortunately, yeh experience mera expectations ke bilkul opposite raha.

    Lakshmi BarmanPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Moment it clicked was during a clear explanation on sales call

    During my interaction with the sales and pre-purchase team, I found the moment it clicked was when they walked me through the dashboard demo and explained how the calling tools integrated with the database feature. Before that, I had some uncertainty about whether the software would fit my workflow, but the straightforward answers and clear examples helped me understand what I was getting. I felt I probably wouldn’t need much additional help next time because the initial guidance was adequate. That moment of clarity reassured me about what the product offered and what to expect in sign-up and invoicing processes.

    Ankit SundaramMaharashtra, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Setting up was a mix of one-time effort and ongoing learning

    When I first signed up, I was aware that a portion of the setup would be relatively one-time, like configuring the database and dialing system, which took some dedicated hours. The onboarding modules helped a lot in guiding me through these steps but also made clear that regular updates and ongoing adjustments would be part of the game, especially with automated updates tweaking features. I was prepared to spend some initial focused time setting things up, which wasn’t easy but not overwhelming either. After initial configuration, I appreciated the continuous telephonic support I used a few times; it was reassuring knowing help was available. Ongoing use, though, demanded me to stay alert to new features and changes, so it wasn’t just set-and-forget. Overall, the setup effort was balanced between upfront work and continuous learning, which fits well for someone wanting to grow gradually rather than expecting all at once.

    Simran SinghPuducherry, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    You lacked the clear onboarding guide I expected

    Before I purchased WFHI’s software and training, I had a clear list of expectations about how smoothly the sales and onboarding process would go. You offered many helpful features and support options, but I found the initial onboarding quite lacking in a straightforward, easy-to-follow guide. This missing element made it harder to set up the calling tools and connect with the database as quickly as I wanted. While the telephonic support was helpful once I reached out, having a more detailed and user-friendly onboarding tutorial within the software itself would have saved me a lot of time and trial and error. Also, some parts of the payment and invoicing process felt a bit complicated at first, which could be simplified to avoid confusion for new customers. Overall, your product matches most of my expectations in functionality, but the onboarding assistance wasn’t fully there in the way I had hoped. If you can fill that gap with clearer, step-by-step guidance, I think many customers—including myself—would find it easier to get started and feel confident using the software sooner.

    Veena SarinMaharashtra, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy