Surprise tha ki setup itna complicated nikla
Main initially yeh soch rahi thi ki sales process aur setup quick aur convenient hoga, par mujhe bohot zyada aage jaake samajh aaya ki jo onboarding hai, woh kaafi time-consuming aur confusing hai. Training mein jo basic concepts diye gaye the, wo repetitive lage, lekin actual software use karne mein naye challenges aaye. Mujhe laga tha ki zyada tar kaam ek baar hi setup karna padega, aur phir automatic chalega, lekin lagataar baar-baar configuration aur database updates ke liye manual intervention karni padti hai. Sign-up ke baad invoice generate karna aur payment process bhi smooth expect kiya tha, par thoda delay aur uncertainty thi. Dialer aur calling tools ka use asaani se kar pina utna straightforward nahi tha jitna mujhe laga tha. Support team se contact karna mushkil tha, aur unka response timely nahi tha, jis ne confusion aur frustration badha diye. Mujhe yeh sorpresa tha ki aapki taraf se itna zyada hands-on effort expect karna padta hai har roz ki zarurat se zyada. Unfortunately, yeh experience mera expectations ke bilkul opposite raha.