Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,87,120 published WFHI Reviews.

2,90,402 of 3,87,120 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,827 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Weekly training kaafi sahi laga

    Main toh kahunga ki training aur onboarding kaafi fit baith gayi mere kaam ke hours mein. Raat mein bhi training sessions milte hain jo main manage kar leta hoon apni day routine ke beech. Software setup aur initial onboarding mein jo detailed explanations di gayi, wo mere liye bahut madadgar sabit hui. Jitna effort laga tha, utna samay dena reasonable tha, aur koi unnecessary pressure nahi tha. Jab main dialer aur database ko samajhne laga, toh wo bahut user-friendly laga, direct mere kaam ke hisaab se design kiya gaya lagta hai. Kabhi kabhi thodi si maang hoti tool se, par overall training ne itna confident bana diya ki main software ko efficiently handle kar paunga. Automatic updates aur telephonic support bhi kaafi useful rahe, isliye mujhe laga ki mehnat aur time dono well spent the. Payment aur invoicing bhi hassle-free tha, jo ek aur plus point hai mera experience mein.

    Sachin Aswathy MathewPunjab, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    I might not repeat this training experience again

    The training and onboarding experience did not fully meet my expectations that I had beforehand. The materials seemed generic and did not cater to the specific workflow I was hoping to develop with the software. While the sessions covered the basics, I found that there was too much repetition of simple concepts and not enough depth on the more advanced features like the database management or the automatic updates. Waiting times between steps were longer than I anticipated, which reduced my overall learning efficiency. The support team was courteous but seemed overwhelmed and slow to respond to some of my queries during the training phase. Although the sign-up and payment process was straightforward and transparent, it was not enough to offset the less satisfactory training experience. Given this, I would hesitate to undertake this particular training again unless improvements are made to tailor it more closely to what users expect.

    Vivek BhonsleWest Bengal, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training does not fit my needed hours at all

    The training schedule offered felt completely mismatched with my actual work hours. It assumes you can dedicate time slots in a way I can’t manage. Because of this, I found the whole onboarding very difficult to keep up with and follow properly. The instructions didn't seem flexible enough to accommodate people like me who have irregular availability. Since I couldn't align the lesson timings with my personal routine, learning and properly setting up the software was frustrating and inefficient. Unfortunately, this created a gap that I couldn't bridge, and it did not work for me at all. I would not recommend it if your schedule isn’t very predictable.

    Ojas BhonsleHaryana, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    When I started the onboarding process, I expected a lot of jargons and unclear instructions, based o

    When I started the onboarding process, I expected a lot of jargons and unclear instructions, based on my past experiences with software trainings. However, WFHI's training really surprised me by breaking down even complex tasks into simple, step-by-step processes. The explanations were methodical and easy to follow, and I genuinely felt equipped by the time I reached the end of the session. One thing that stood out was how the trainers anticipated common sticking points and addressed them upfront. That said, if someone prefers a fast-paced or high-tech style of training, this might feel a bit slow. It really suits those who like to understand every little detail before advancing, which is how I learn best. I wouldn’t recommend it for people who are already highly tech-savvy and just want to learn the essentials quickly because it’s more foundational and thorough than that. The software’s navigation was covered well in the training, especially how to access the database and use the dialer effectively. This made my first week much smoother than I expected, confirming that the clarity of communication here is a strong point.

    Harish AhujaHimachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    mixed feelings on the training

    I expected the training to arm me fully with confidence in using the software by the end but that wasn’t quite the outcome. Initially, the sessions felt a little too high level, not covering enough practical scenarios that mattered to me. Compared to earlier training experiences where I felt ready after the first day, here it took longer to feel somewhat comfortable with the calling tools. On the other hand, the telephonic support did help clarify some doubts which was reassuring. So overall I’m somewhere in the middle—not fully confident but not completely lost either.

    Sujata ThampiAssam, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    A steady and manageable start

    The entire training and onboarding experience felt quite steady. It took a bit longer than I had anticipated to fully grasp all the software functionalities, particularly the calling tools integrated within the dashboard. That said, the onboarding flow was clear, with each step logically leading to the next, which helped minimize confusion. Setting up my profile and accessing the database feature was straightforward, though the initial introduction to the dialer required a couple of sessions to really get comfortable. Automatic updates applied smoothly in the background without disrupting my work, a detail I appreciated. Telephonic support was available when needed, promptly answering my questions during the setup phase. The invoicing and payment processes were also efficiently handled, with clear communication about billing intervals. While I would have liked the training to cover some practical use cases sooner, overall it aligned well with my pace of learning and working hours. The little extra time invested meant I felt ready to use the software confidently by the time onboarding concluded.

    Prashant MaheshwariGujarat, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Definitely worth it for the training

    Training ka experience bahut acha raha. Mujhe initial setup kaafi manageable laga, aur baaki cheezein ongoing support ki wajah se smooth hui. Thoda sa time laga samajhne me kuch functionalities ko, par overall mujhe laga ki training ki quality kaafi badiya hai. Bilkul phir se karna chaunga, kyunki ye bahut useful raha.

    Manisha GuptaAndaman and Nicobar Islands, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ka ek din tha jab sab kuch confuse kar gaya

    Starting days mein training thik thi, kuch cheezein samajh aa rahi thi aur support bhi thoda help kar raha tha. Par phir jab actual onboarding hua toh kuch tools itne complicated the ki time lag gaya samajhne mein. Database ke options theek thaak, par dialer kabhi kabhi hang bhi karta tha. Yeh mix experience tha kyonki kuch parts smoothly work karte the aur kuch puri tarah se clear nahi the. Main kahunga click tab hua jab calling tools thoda stable hue, warna bandwagon pahunchne mein der ho gayi thi.

    Paras SoniTamil Nadu, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Fitting the training hours well, but a slight mismatch on timing

    I found the training sessions generally suited the hours I work, which made fitting them into my schedule quite manageable. The onboarding process was clearly structured so I could pick up the essentials of the software without feeling rushed. However, I did notice some sessions were scheduled at times that conflicted slightly with my peak productivity hours. This small timing issue meant I had to adjust my workday in a way that wasn't always convenient. The training content itself was practical and covered the major points needed to run the remote workflows effectively. Onboarding was smooth, and I appreciated the step-by-step guidance, which helped me understand how to utilize the dialer and database features as part of a real workweek. Automatic updates didn’t disrupt my use of the software, which was reassuring, and telephonic support was available when I needed it, although not always immediately. The sign-up and payment process were straightforward with minimal fuss. Overall, the training did its job, aligning well with the working hours I usually keep, but a bit more flexibility in scheduling could improve the experience for users like me who have specific hour preferences.

    Surbhi SundaramChhattisgarh, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    mixed feelings on confidence after training

    The training and onboarding got me started but left me somewhat unsure in the end. I appreciated the clear instructions on how to use the dialer and database, and the initial sign-up and invoicing steps were well explained. During the onboarding, I learned how to navigate the calling tools and understood the basics of the workflow setup. However, some parts of the training felt rushed, especially the segments that covered updating software and handling invoicing issues. By the time I finished, I felt okay about using the main features but not fully confident about troubleshooting problems on my own. Telephonic support was helpful but I haven’t tried it much yet because I’m still testing things out. Automatic updates worked fine and didn’t disrupt anything, which was good. So, overall, my confidence level is moderate—I can get by but might need more practice or help to feel completely at ease with everything offered.

    Savita SinghalAssam, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.