mixed feelings on the training
I expected the training to arm me fully with confidence in using the software by the end but that wasn’t quite the outcome. Initially, the sessions felt a little too high level, not covering enough practical scenarios that mattered to me. Compared to earlier training experiences where I felt ready after the first day, here it took longer to feel somewhat comfortable with the calling tools. On the other hand, the telephonic support did help clarify some doubts which was reassuring. So overall I’m somewhere in the middle—not fully confident but not completely lost either.