mixed feelings on confidence after training
The training and onboarding got me started but left me somewhat unsure in the end. I appreciated the clear instructions on how to use the dialer and database, and the initial sign-up and invoicing steps were well explained. During the onboarding, I learned how to navigate the calling tools and understood the basics of the workflow setup. However, some parts of the training felt rushed, especially the segments that covered updating software and handling invoicing issues. By the time I finished, I felt okay about using the main features but not fully confident about troubleshooting problems on my own. Telephonic support was helpful but I haven’t tried it much yet because I’m still testing things out. Automatic updates worked fine and didn’t disrupt anything, which was good. So, overall, my confidence level is moderate—I can get by but might need more practice or help to feel completely at ease with everything offered.