Compared to old tools, this one has its ups and downs
Hey buddy! I've been exploring this software before buying it, and honestly, the experience was pretty mixed but in a good way. Mostly, I liked how intuitive the calling tools and database management felt compared to what I used previously. Those older platforms felt clunky and slow, but WFHI’s software was quicker and the auto-updates feature meant I never had to worry about outdated versions, which was really handy. On the other hand, the onboarding process was a bit lengthy and could sometimes feel overwhelming because there were quite a few steps before I got full access. Also, while the invoicing and payment system was pretty straightforward, I did have some questions that took a little time to get answered through support. That said, the telephonic support was friendly and helpful once I connected. So, overall, it’s a solid upgrade with a few quirks that I got used to pretty fast. I’m looking forward to using it more and figuring out all the features over time. It’s definitely better than what I had but leaves room for small improvements in user navigation and support speed.