Really frustrated with how unclear things were from the start
Honestly, I’m pretty annoyed by how unclear the sales and pre-purchase explanations were. From day one, the process felt murky and complicated, and instead of making things easier, I just got bogged down in uncertainty. The sign-up details about what was included, how invoicing would work, and what the training involved were all badly laid out. I kept expecting clearer answers on what exactly I'd get and when the software access would actually begin, but the communication was vague and frustrating. When I finally got access, it still wasn’t totally straightforward how to use the dialer or database effectively, and the onboarding flow seemed rushed or half-baked. This poor clarity made the entire experience stressful and I was left unsure if the software would really serve my needs. Definitely not the smooth start I was hoping for, which has left me pretty disappointed overall.