Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,947 published WFHI Reviews.

2,90,999 of 3,87,947 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,720 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Good try but I’ll probably need help again next time

    The sales process itself was clear enough, and I appreciated that the sign-up was simple. However, the pre-purchase explanations gave me some hope that the setup would be easy to manage by myself later on. Unfortunately, that wasn’t the case. I ended up needing help multiple times to understand the finer points of the software and support access. It feels like I’ve explained my issues already to a couple of people, but each time I still get stuck or confused by some part of the system. While the initial contact was polite and they did try to help, I’m weary now of having to reach out again soon if I want to keep things running smoothly. So although there were positives in how I could initially engage with WFHI, the downside is that I don’t feel entirely confident managing it alone yet, and I expect to need assistance again next time, which is rather frustrating.

    Seema BakshiMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Ended up figuring out most of it on my own

    The sales and pre-purchase information covered the basics but left many details unclear, so I had to experiment quite a bit to get the software to work as desired. Initial setup instructions were helpful for database configuration, but integration with calling tools required additional research from my side. Training was decent but assumed a level of prior knowledge about remote workflows. The step-by-step guide didn’t fully address all the nuances of the dialer features. Invoicing and payment flows were straightforward once I reached them, but overall, I felt like most of the learning happened by trial and error. My outcome was usable software, but it took more self-direction than I anticipated.

    Vishal VohraTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    More trouble than I expected after initial sign-up

    Initially, I thought the sales and pre-purchase experience would be smooth based on the initial contact. Signing up was easy enough, and I was given access to the training and software quickly. However, using the system day-to-day revealed some issues that surprised me. The dialer occasionally lagged and didn’t always connect calls as expected, despite multiple retries. The database feature was somewhat clunky and required repeated manual updates, which defeated the purpose of automation I was hoping for. While I appreciated the automatic updates keeping the software current, there were bugs introduced here and there that disrupted workflow. Contacting support felt more like a hassle as sometimes calls went unanswered or delays were quite noticeable. The sales team had promised a seamless experience daily, but the reality was different. Though invoicing and payment were handled correctly, it was the ongoing usability that really influenced my opinion. I did not anticipate these persistent issues after initial setup, which was disappointing given the positive first impression.

    Shantanu ShettyPunjab, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Some explanations hit, some missed

    At first, things weren’t crystal clear, but some of the details did become clearer over time. Overall, it was a mixed bag for me.

    Neelam NairJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Mast laga, jaldi samajh aaya kyunki sab clear tha

    Jab maine pehli baar WFHI ke software aur training ke bare mein jaana tab main kaafi relax feel kar rahi thi kyunki sab website pe bahut smoothly arrange tha. Aapko pehle confuse hone ki zarurat nahi padti, kyunki har cheez ka ek section hai jahan se aapko pata chalta hai ki kaunsa package ya training aapke liye suitable hoga. Mujhe ek baar thoda circular feel hua jab main different tutorials ko explore kar rahi thi, par phir maine ek baar jahan se start kiya wahan wapas aake poora setup clear hua. Mujhe laga kaafi user-friendly platform hai, especially jo log IT background mein nahi hain unke liye. Overall, mujhe feeling hai ki yeh platform mere jaise beginners ke liye bhi kaafi helpful hoga. Toh haan, main definitely recommend karungi aur waise bhi, sign-up aur invoicing ka process mai itna simple kabhi nahi dekha tha.

    Divya ShahKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    A lot of effort than expected compared to previous tools

    I had used several remote workflow tools before and was curious to try WFHI. But honestly, the sign-up and sales process felt like more hassle than expected. Compared to others, getting basic information required a lot of back and forth, and sometimes the invoices were not very clear about what I was paying for. The payment process was not as smooth as I hoped, making the initial experience a bit frustrating. The training offer seemed promising but setting an appointment for it involved multiple emails and some confusion about the timing. On the plus side, once inside the software, the interface was somewhat familiar and felt like it could do the job if you invest time. The automatic software updates seemed timely and did not disrupt work, which I appreciated. But all in all, the effort I had to put into the sales and pre-purchase stage made me think twice before fully committing to WFHI compared to the tools I've used previously. While the software has potential, the initial onboarding and payment setup certainly weren't as straightforward as I wanted.

    Zoya TyagiKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed feelings due to the step order being a bit confusing

    When I first tried to sign up and explore the onboarding process, I found that the steps didn’t flow in a completely logical order. For example, I had to set up some calling tools before I could really see the database feature work properly, which felt a bit backwards. On the upside, the invoicing and payment steps were clear enough, and the automatic updates helped keep the software current without much effort on my part. However, waiting for telephonic support was occasionally slow, and the priority assistance wasn’t as immediate as I hoped. Overall, it was a mixed experience because some parts like the training and sign-up were straightforward, but others could use better sequencing to avoid confusion. The balance of positives and negatives definitely leaves me unsure if I’d recommend it without reservations.

    Saloni KadamOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Steps theek-tha, par thoda aur smooth hona chahiye tha

    Maine socha tha ki sales ke process mein steps ekdum logically arranged honge, jaise sign-up se leke database setup tak har cheez ekdum clean flow mein hogi. WFHI ki onboarding mein basic steps to achhe se clear kiye gaye, training module bhi theek tha, par ek do jagah pe mujhe thoda confusing laga ki kaunsa next step follow karna hai. Dialer setup thoda complex tha, jahan thodi zyada explanations chahiye thi. Overall jo sequence expect karti thi, usse zyada badi confusion nahi hui, but thoda aur guided hona chahiye tha, especially naye users ke liye. Automatic updates ka process smooth tha, jisse software hamare daily kaam mein interruption nahi hui, aur support bhi timely tha, jo help milti thi usme phone pe thoda wait karna padta tha kabhi. Invoicing thodi easy lagi, koi bade problem nahi aayi wahan. Jo chota sa reservation hai wo yeh ki onboarding flow mein thodi aur clarity aur straightness honi chahiye thi; lekin largely system samajh mein aaya aur kaam karne layak laga.

    Gita Parth AhluwaliaTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    kitna time laga jo chahiye woh sab dhoondhne mein

    Mujhe lagta tha signup karne se pehle jitna bhi info milega utna easily mil jayega, par actual mein mujhe thoda time laga samajhne mein ki kaunsa product ya training mere liye best hai. Website pe bahut saare pages hain aur kabhi kabhi lagta tha ki yeh sab kuch thoda complicated hai. Maine settings aur features ke baare mein search kiya, par kuch cheezein thoda unclear thi, especially dialer aur database integration ke methods ke baare mein. Payment process thoda clear tha, par jaise invoice aur renewal ke options ke liye bhi alag alag jagah dekhna tha. Mujhe kuch sessions mein pehle thoda wait karna pada training ke onboarding ke liye, jo mera experience thoda slow feel hua. Overall, jo help mila usne acha kaam kiya lekin mujhe lagta hai ki agar thoda simple aur direct options diye jaate toh kaam aur bhi smooth hota. Mujhe pata tha ki telephonic support available hai par mujhe lagta hai main main khud se zyada rely kar rahi thi kyunki thoda inconvenient tha baar baar call karna. On the jazbaat of learning aur workflow ke liye multiple features acche hain, par itna effort lagna mein expect nahi kar rahi thi. Mujhe lagta hai future mein yeh experience thoda improve hoga par abhi jo setup hai usse shayad thoda patience chahiye sab smooth karne ke liye. Mujhe lagta hai main future mein phir se explore karungi kyunki benefits hai, bas thoda initial confusion zyada tha.

    Asha ReddySikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sign-up to access in under an hour was impressive

    I was keen on checking how long the sales and pre-purchase phases would take since I wanted to get started quickly without delays. To my surprise, the sign-up process was handled efficiently, and I did not encounter any repetitive steps or unnecessary waiting. The invoicing and payment system worked seamlessly, which made moving forward a lot more practical. I appreciated that the onboarding flow did not drag on; it was straightforward and well-explained, so I didn't get stuck anywhere. In terms of software access, everything was activated promptly, with no lag or issues that might have made me wait longer. Overall, the efficiency really impressed me because sometimes these platforms can end up being time-consuming before you can begin actual workflow management. If you're looking for a setup that respects your time without overcomplicated delays, this might just do the job well. The process, from registration to getting started, felt very competent and professional in pacing.

    Tushar Reema ThomasMadhya Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy