Steps theek-tha, par thoda aur smooth hona chahiye tha
Maine socha tha ki sales ke process mein steps ekdum logically arranged honge, jaise sign-up se leke database setup tak har cheez ekdum clean flow mein hogi. WFHI ki onboarding mein basic steps to achhe se clear kiye gaye, training module bhi theek tha, par ek do jagah pe mujhe thoda confusing laga ki kaunsa next step follow karna hai. Dialer setup thoda complex tha, jahan thodi zyada explanations chahiye thi. Overall jo sequence expect karti thi, usse zyada badi confusion nahi hui, but thoda aur guided hona chahiye tha, especially naye users ke liye. Automatic updates ka process smooth tha, jisse software hamare daily kaam mein interruption nahi hui, aur support bhi timely tha, jo help milti thi usme phone pe thoda wait karna padta tha kabhi. Invoicing thodi easy lagi, koi bade problem nahi aayi wahan. Jo chota sa reservation hai wo yeh ki onboarding flow mein thodi aur clarity aur straightness honi chahiye thi; lekin largely system samajh mein aaya aur kaam karne layak laga.