A lot of effort than expected compared to previous tools
I had used several remote workflow tools before and was curious to try WFHI. But honestly, the sign-up and sales process felt like more hassle than expected. Compared to others, getting basic information required a lot of back and forth, and sometimes the invoices were not very clear about what I was paying for. The payment process was not as smooth as I hoped, making the initial experience a bit frustrating. The training offer seemed promising but setting an appointment for it involved multiple emails and some confusion about the timing. On the plus side, once inside the software, the interface was somewhat familiar and felt like it could do the job if you invest time. The automatic software updates seemed timely and did not disrupt work, which I appreciated. But all in all, the effort I had to put into the sales and pre-purchase stage made me think twice before fully committing to WFHI compared to the tools I've used previously. While the software has potential, the initial onboarding and payment setup certainly weren't as straightforward as I wanted.