Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,247 published WFHI Reviews.

2,88,284 of 3,84,247 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,229 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Would try onboarding and training again despite initial hurdles

    My experience with the onboarding and training process was a mix of both straightforward and challenging. Setting up the initial software and database configuration took longer than I expected, which got a bit frustrating. However, they provided good materials and telephonic support that helped me through many of the one-off setup tasks. The ongoing training sessions were more manageable and pretty useful for adapting workflows to my needs. I appreciated the fact that most updates occurred automatically, reducing my workload when it came to maintaining the software. So even though the start was rocky, the balance of effort shifted in favor of convenience over time. When I think about coming back to use WorkFromHomeIndia's services again or renewing my subscription, the positives about how easy the continuing process was would likely make me say yes. In summary, the initial investment of effort was the main issue, but overall the onboarding and training felt worthwhile enough to repeat.

    Ishaan CherianAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    To sum it up, labels could have been clearer but training was good

    When I first started the training and onboarding, the features of the software seemed powerful but the wording and labels on buttons weren’t always obvious. Some terms used in the dashboard and within the calling tools felt a bit technical for someone new to this kind of setup. That said, the training sessions helped clarify many of these. The onboarding flow itself was well structured, guiding me through initial steps like database setup and dialer configuration without much hassle. Automatic updates took care of keeping the software current, so I didn't have to worry about manual patches. Support staff were reachable by phone when I had a couple of quick questions, and their responses were concise. Signing up and handling invoices was straightforward, although I did wish the invoice formats were a bit simpler to understand the breakdown. Overall, I’d tell a friend it’s a solid product but be ready to spend a bit of time getting used to the terminology. The effectiveness is there once you get past those small hurdles, and the training is genuinely helpful in that respect. I think the experience is likely to improve as I become more familiar with the platform.

    Samir YadavLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Bahut zyada mehnat karwani padi, aap logon ko sudhar karna chahiye

    Aap logon ne training aur onboarding mein bilkul help nahi ki. Jab main training shuru kar rahi thi, toh lagatar main support team ko contact karti rahi, lekin response bahut dheere aur kabhi kabhi absent tha. Itna time laga solution paane mein ki mera patience bhi khatam ho gaya. Aapko yeh samajhna chahiye ki naye users ko basic se clear guidance chahiye hoti hai, jo mujhe mila nahi. Jo onboarding flow tha, woh complicated tha aur kai steps samajhna mushkil lage, specially jab aap timely support nahi dete. Dialer ya database features ke baare mein jab sawal kiya, toh ya toh late reply mila, ya phir incomplete details. Mujhe lagta hai ki aapki telephonic support bhi utni helpful nahi thi jitna hona chahiye. Agar aapko customers ko sikhaana hai toh aapko zyada proactive aur responsive hona hoga. Is tarah ki problems se mera crew bhi confuse hua aur overall experience frustrating tha. Main is process ke baad soch rahi hoon ki future mein main aapke product par depend nahi karungi jab tak training aur support better na ho jaye.

    Prerna BasuHaryana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    pura experience ek disappointment jaisa laga

    Training se shuruaat mein socha ki sab men set hoga, par din ba din sab zyada acha nahi chala. Software ki database feature mujhe laga complicated hai, aur dialer baar baar buggy raha joh puri team ke liye ek headache tha. Automatic updates bhi problem laate rahe, kaam ke beech mein software hang kar jata tha, kuch buttons kaam nahi kar rahe the. Sign-up se lekar payment tak bhi kuch confusion tha, invoice clarity ki kami thi. Telephonic support se phone uthana mushkil tha, aur jab baat hui toh koi clear jawab nahi mila. Overall mushkil se train kar paya main, daily ka workflow improve nahi hua, bas frustration hi badh gaya tha. Mere liye yeh poora experience kuch bhi productive nhi tha, aur lagta hai ki mujhe dusre options talashne chahiye agar remote workflow manage karna hai. Yeh pura process bohat disappointing aur stress lene wala tha.

    Sudhir AhujaSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Samajhne mein dikkat tab aayi jab explanations clear nahi the

    Main training aur onboarding pe focus kar raha tha, par kabhi kabhi lag raha tha ki joh explanations diye the woh itne clear nahi the jitna hona chahiye tha. Jab software ka dialer aur database use karne ki baat aayi toh confusion hua ki next steps kya hain. Shayad main confuse ho gaya tha ya instructions mein thodi kami thi. Mujhe jab samajh aaya tab jab maine thoda apne level pe try kiya aur support ko phone kiya. Wo moment kaafi important tha kyunki uske baad se mujhe software ke workflows ka idea clear ho gaya tha. Lekin yeh sab tab tak mushkil lag raha tha jab tak maine linear steps ya flow ko achhi tarah se nahin samjha. Overall laga ki thoda aur detailed aur stepwise explanation helpful hota onboarding ke liye.

    Jaideep ChitaleDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training suited those who like figuring some things out

    Reflecting back on the training and onboarding process, I can see it worked decently if you’re comfortable figuring some parts out on your own. The initial videos and materials covered basics well, but advancing with the dialer and database setup required some trial and error. It wasn’t the smoothest handholding experience I’ve encountered, but not so confusing you’d want to give up either. I think if you prefer detailed stepwise guidance and less improvisation, this might not be ideal. Still, the automatic updates and telephonic support helped bridge gaps later. Overall, I felt it was a balance between self-learning and guided help that might suit independent users best.

    Harini PillaiWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Aapki training aur onboarding process kaafi smooth thi. Mujhe shayad thoda jaldi start karne ki expe

    Aapki training aur onboarding process kaafi smooth thi. Mujhe shayad thoda jaldi start karne ki expectation thi, par training ki detail ne ekdum solid base banaya. Pehle din se hi software ka dialer aur calling tools samajhna shuru kiya tha, lekin mujhe laga ki onboarding mein thoda aur focus hota software ke database ke features par toh aur helpful hota. Mujhe laga jaise, agar step-by-step walkthrough hota with real examples toh zyda clear hota ki har feature ko kaise efficiently use karen. Lekin overall, onboarding flow kaafi user-friendly tha. Training sessions mein jo telephonic support mila, wo bhi kaafi quick tha, jisme mere kuch sawaalon ka turant jawab mila. Automatic updates jo hain, uska feedback clear karne ke liye bhi team available thi, jiska mujhe experience acha raha. Sign-up aur payment ka process itna simple tha ki bina kisi dikkat ke complete kar payi. Toh agar onboarding mein thoda aur practical touch hota toh perfect hota. Lekin phir bhi, aapka approach kaafi helpful raha, aur main confidently software use kar rahi thi without hesitation.

    Seema DubeyArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    shayad yeh unke liye suit kare jinko thoda patience hai

    So main soch raha tha ke training aur onboarding steps thode out of order lage mujhe. Pehle thoda confusing lagta tha kyunki calling tools aur database features simultaneously samajhna padha, tab thoda laga ki ho sakta hai ki sequence thoda aur arranged ho. Lekin baad mein jab thoda habit ho gayi toh samajh mein aaya ke ye approach bhi kaam kar sakta hai un logon ke liye jo thoda patient hain aur jaldi frustrate nahi hote. Toh shayad agar aap beginner ho aur jaldi seekhna chahte ho toh thoda challenge ho sakta hai, warna overall theek tha.

    Aryan ChatterjeeTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    It took much more effort than I'd hoped to get through training

    I started out hopeful when I began the WFHI training and onboarding, thinking the steps would flow logically. Initially, there was a clear outline of what to expect, which was reassuring. The training modules covered the necessary features, like the calling tools and the database management system, and when the automatic updates rolled in, it helped keep the content fresh. However, as I proceeded, I realized the steps weren't always presented in the most sensible order for someone new. Some parts felt repetitive, requiring several attempts to really grasp, especially around the dialer functionalities. Sometimes I found myself jumping back and forth between sections to connect certain instructions, which was frustrating. The sign-up, invoicing, and payment instructions were clearer in comparison and didn't add to the confusion. But overall, the lack of a smooth progression in training made the process more demanding than it needed to be. Despite occasional helpful telephonic support, the onus was largely on me to figure out the correct sequence. This extra effort drained some motivation, and honestly, I believe the training could work better with a bit more thoughtful structuring that guides users steadily rather than making them piece things together. So while there were positives, the challenge of the workflow put me off more than I had anticipated.

    Rashmi AroraOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Felt like figuring out puzzle but got there

    I came into the training and onboarding expecting a more hands-off experience with clear walkthroughs, but it turned out I had to work out a fair bit on my own. The software itself is quite powerful, but the instructions sometimes skimmed over practical steps leaving me to experiment to see what fit best. I anticipated a smoother sign-up and dialing tool orientation, but had to spend extra time testing the database features and checking the automatic update impacts myself. The telephonic support was generally helpful but wasn’t always immediately reachable when I needed quick clarifications. Compared to other platforms I used before, this one felt like a puzzle at first, challenging but rewarding when you piece it together. Despite the initial confusion, it became clear gradually and felt satisfying once I had a grip on the workflow. So, all told, the experience was engaging with enough room to explore, though more guided assistance might have made the whole thing feel less like a semi-manual process. The tradeoff is that I’ve grown more confident now using WFHI’s software after this onboarding.

    Aman DuttaManipur, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy