Bahut zyada mehnat karwani padi, aap logon ko sudhar karna chahiye
Aap logon ne training aur onboarding mein bilkul help nahi ki. Jab main training shuru kar rahi thi, toh lagatar main support team ko contact karti rahi, lekin response bahut dheere aur kabhi kabhi absent tha. Itna time laga solution paane mein ki mera patience bhi khatam ho gaya. Aapko yeh samajhna chahiye ki naye users ko basic se clear guidance chahiye hoti hai, jo mujhe mila nahi. Jo onboarding flow tha, woh complicated tha aur kai steps samajhna mushkil lage, specially jab aap timely support nahi dete. Dialer ya database features ke baare mein jab sawal kiya, toh ya toh late reply mila, ya phir incomplete details. Mujhe lagta hai ki aapki telephonic support bhi utni helpful nahi thi jitna hona chahiye. Agar aapko customers ko sikhaana hai toh aapko zyada proactive aur responsive hona hoga. Is tarah ki problems se mera crew bhi confuse hua aur overall experience frustrating tha. Main is process ke baad soch rahi hoon ki future mein main aapke product par depend nahi karungi jab tak training aur support better na ho jaye.