Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,851 published WFHI Reviews.

2,89,483 of 3,85,851 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,567 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training thoda different aur confusing laga, not as simple as before

    Maine pehle kisi aur platform par training li thi jahan sab bohot clear aur systematic tha. Lekin yahan onboarding aur training thoda complex tha. Training material se mujhe woh guidance nahi mila jo maine pehle dekhhi thi, isliye mujhe khud zyada seekhna pada. Training sessions thodi jaldi finish ho jaati thi aur kuch important tools cover nahi hote. Onboarding mein bhi kuch forms samajhne mein dikkat hui, kyunki wo smoothly nahi chalte jaise expect karta tha. Ye sab milke thoda frustrating tha mujhe, kyunki jo pehle experience mila tha uske mukable yahan thoda adhura laga. Haalanki software khud theek hai aur dialer bhi kaam karta hai, par training ko zyada user-friendly aur clear banana chahiye. Agar training better hoti toh shayad transition aasaan hota, ab main thoda apne dam pe sab seekh raha hoon.

    Ojas OberoiTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training mein zyada repetition aur wait hona thoda ajeeb tha

    Jab main training start kar rahi thi to mujhe thoda shock laga ki kaafi baar same cheeze repeat karwani parti thi. Aur kabhi kabhi toh wait bhi karna padta tha between different modules, jo mujhe lag raha tha ki time waste ho raha hai. Main soch rahi thi ki training zyada fast aur practical hogi lekin mujhe lagta hai ki kayi steps unnecessary slow the. Onboarding flow mein jab dialer aur database setup ki baat ayi, toh delay ke kaaran confidence thoda kam ho gaya mera. Software ki automatic updates ki wajah se kabhi kabhi software slow ho jata tha aur mujhe manually refresh karna padta tha. Support team se baat karne mein thoda time lagta hai, kabhi kabhi lagata hai they are busy. Overall, training aur onboarding mein zyada wait karna aur baar baar ek hi cheez samjhana unexpected tha, jo mujhe irritate bhi kar raha tha. Achha hota agar thoda aur concise aur fast delivery hoti.

    Swara ReddyRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    tho training achhi thi par expectations clear nahi the

    Main training aur onboarding ke dauran ek confusion mein thi, shayad meri khud ki expectations zyada thi ya phir training steps thode scattered lage. Kaha jata hai ki onboarding process simple hoga par mera experience thoda inconsistent raha. Training sessions achhe the par sequence mein arrangement mujhe thoda off laga, kabhi main advance topics pe aayi jab basic cheezen poori clear nahi hui thi. Onboarding flow thoda disrupted laga, toh mujhe baar baar wapas jana padta tha steps ko clear karne ke liye. Dialer aur database features ko samajhna mujhe time laga, mein training ke baad bhi thoda unsure thi ki kaise sab function karte hain practically. Support team se bhi madad li magar wo expectations puri nahi kar payi jo main soch rahi thi before signup. Sign up aur payment ka process transparent aur easy tha, ye ek acha experience raha, par yeh sab training ke comparison mein itna satisfying nahi laga. Main yeh samajh rahi thi ki onboarding smooth hoga, par reality mein thoda tedious tha. Training ke baad mujhe lagta hai ki mujhe apni taraf se thoda aur effort karna padega software ko samajhne ke liye. Overall positive point yeh tha ki training ka content hamasha available raha but flow better ho sakta tha. Mujhe lagta hai ki agar order better hota toh main jaldi ready hoti kaam ke liye, par ab mujhe lag raha hai ki main apni practice se hi sab theek karugi.

    Avani SomaiyaPunjab, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Honestly, you’re not as good as what I used before

    Compared to other systems I’ve used before, your training and onboarding really didn’t meet expectations. I found your explanation style a bit confusing at times and not very structured, which made it harder than it needed to be to get started with the software. The old tools I’ve worked on had clearer step-by-step guidance, which saved me time understanding the dialer and database functions. Your training skipped some basics which I had to figure out on my own, and the onboarding flow felt clunky because it wasn’t as intuitive. On the positive side, your telephonic support was easier to reach than others, so I'll give you credit there, but the overall experience felt less efficient. I had assumed your software would be smoother to get up and running but ended up spending more hours than I planned just getting used to how things worked. If this was a friend asking, I’d say you’re decent but expected better.

    Asif JhaBihar, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training samajhne mein effort zaruri hai

    Training ke dauran mujhe laga ki explanations achhe the, par thoda mehnat karni padti thi clearly samajhne ke liye. Dialer aur calling tools ke features bataiye toh wo mostly straightforward the, lekin kabhi-kabhi thoda technical details mein confusing ho jata tha. Database integration pe clarity thi ki ye useful hai par setup thoda time-consuming tha mujhe lagta hai. Onboarding flow ke steps achhe se arranged the, aur automatic updates ne chhote bugs fix kiye jisse product improve hua. Phir bhi mujhe laga ki agar explanations thodi aur simple hoti toh better hota meri nazar mein. Support telephone pe milta hai magar zarurat padi toh thoda wait karna padta tha. Overall, training samajhne mein thoda effort chahiye tha, par is effort ke bad mujhe confidence mila ki tools sahi se use ho sakte hain aur main productivity badha sakta hoon. Ye sab milake thoda lamba experience ban gaya, lekin worth it tha because ab software ke saath comfort mil gaya hai.

    Darshan KarkareMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    More effort than expected but they really stepped up

    When I first started the onboarding process with WFHI's training, I hit a few glitches that honestly made me wonder if I'd ever get through it smoothly. The software wasn’t doing exactly what I expected, and some steps in the training assumed I already had setup knowledge, which I didn’t. It took a good chunk of troubleshooting on their end when I contacted telephonic support; they were patient and guided me through repeated tries. Still, it wasn’t a quick fix – I had to dedicate more time than I planned just to get the calling tools and dialer properly connected, and adjusting my database to match their system involved a lot of back-and-forth. What stood out was how the automatic updates sometimes changed settings and behaviors, which added to the confusion early on. But once everything clicked, the training’s thoroughness made me feel ready to handle remote workflows confidently. So yeah, it was effortful but worthwhile, thanks to their support sticking with me through the rough patches. I'd say be prepared to invest some patience upfront but it can pay off in smoother workflow management later on.

    Rohan JoshiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Jo log thoda self-guided hain, unke liye best hoga yeh

    Mujhe training aur onboarding kaafi organized laga, lekin main ye expect nahi karti thi ki saari cheezein bilkul ready milengi. Jo basic steps hain, jaise sign-up aur software access, woh toh clear hain, par dialer aur calling tools ka poora use karna mujhe thoda explore karna pada. Pehle database ko samajhne mein thoda time laga kyunki woh itna straightforward nahi tha jitna ki main soch rahi thi. Training ke video aur resources available hai jo kaafi madad karte hain, lekin woh tabhi kaam aate hain jab aap actively seekh rahe hote ho. Automatic updates ne workflow ko thoda improve kiya, lekin unka impact tabhi dikhai deta hai jab aap system ke saath regularly interact karte ho. Mujhe lagta hai ki agar aapko zyada support chahiye ya aap beginner ho, toh shayad yeh thoda challenging ho sakta hai. Lekin agar aap thoda independent ho aur software ko samajhna chahte ho, toh yeh training aur onboarding ka process accha rahega. Payment aur invoicing bhi straightforward thi, mujhe us mein koi problem nahi aayi. Overall, jo log khud se adjust kar sakte hain, unke liye yeh kaafi fit rahega.

    Roshni SidhuHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    thoda confusing aur overwhelming pura process tha

    Jab main training start kar rahi thi, tab mujhe lag raha tha ki ye bahut straightforward hoga, par actually onboarding kaafi confusing tha. Har step mein kuch na kuch extra cheezein aati rahi jo pehle clear nahi thi. Main halfway tak itni confident nahi thi ki main sahi tareeke se software use kar paungi ya nahi. Aapka jo training module hai, wo thoda scattered tha, matlab ek jagah se shuruaat ho jati thi aur phir beech mein topics idhar-udhar chhoot jaate the. Expected tha ki jo basics hote hain, wo sab se pehle cover ho jayenge, par wo thoda skip hone jaise lage. Thodi si acchi baat ye hai ki kuch visual tutorials the jo help karte the samajhne mein, par wo bhi kabhi properly sync nahi ho paaye mere training ke progress ke saath. Kaafi baar mujhe lagta tha ki mujhe dusre sources se bhi seekhna padega taki clear ho jaaye ki main actually kya kar rahi hoon. Aapki team se support lene ki koshish ki, par mujhe laga ki wo mere queries ko samajhne mein thoda consider nahi kar paaye jitna main chah rahi thi. Overall experience thoda frustrating raha, confidence build hona mushkil tha iss tezi se badal rahe flow ke karan. Agar thoda aur structured aur stepwise approach hoti toh shayad zyada easily main apne liye ye sab samajh pati.

    Supriya DamleChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    So after signing up, I figured I'd be able to start using the calling tools fairly quickly. That par

    So after signing up, I figured I'd be able to start using the calling tools fairly quickly. That part did go well eventually—once I got through the initial database import phase. Importing my contacts was a little frustrating because the instructions weren’t fully clear and it took some trial and error. Once that was settled, the dialer worked fine enough throughout the week I tested it. The automatic updates didn’t disrupt usage, which was good. Training materials included useful guides, but I didn’t feel they prepared me for the data setup part perfectly. The onboarding flow was a bit slow for me, so really it took a couple of days before I was comfortably using the key features. Telephonic support was okay; I was able to get help after waiting on the line a few times. Invoicing and payments processed without issue, so at least the administrative side was smooth. Even though the early stages were a bit bumpy, by the end of that period the system worked as expected for my workflow.

    Swara MaheshwariNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Good if you don't mind repetition at first

    While working through the training sessions, there was one moment where I had to wait noticeably for a software update to finish before proceeding. That delay was a bit frustrating, but it gave me a chance to review previous material. The training itself included repeated exercises to reinforce key points, which might not suit everyone’s style but useful for thorough learning. I think this approach would suit someone who appreciates repetition to build confidence with software features. However, if you prefer moving quickly without waiting or repeating sections, this might feel slow. The onboarding was paced carefully with some pauses, so those comfortable with deliberate steps will benefit more. The dialer and database introduction arrived progressively, which helped avoid overload. For me, that blend worked well enough, but I would caution anyone expecting a fast, streamlined experience to consider the slower moments involved.

    Nakul BasuMadhya Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy