Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,537 published WFHI Reviews.

2,89,248 of 3,85,537 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,283 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Achha hai, par kuch cheezein missing hain setup mein

    Maine software ke setup mein jo feel kiya woh achha tha, especially jab training start ki thi. Onboarding process smooth tha, lekin mujhe laga kuch steps sirf ek baar hi kiye jaate hain, jaise initial database integration, jo thoda cumbersome tha. Baaki features jaise calling tools aur dialer toh roz use karte hain, aur woh continuous need hota hai, jo mera ongoing effort leta hai. Sign-up aur invoicing process straightforward tha, easy samajh aaya. Training sessions se confidence mila ki daily software kaise efficiently operate karun. Lekin mujhe lagta hai ki continuous updates ke baad bhi thoda aur personalization option hona chahiye tha, taaki workflow aur bhi smooth ho sake. Telephonic support accessible tha, par kabhi kabhi wait time thoda zyada tha. Total milake, product overall acha hai, setup ki complexity ko samajhna zaroori hai, par main expect karti thi ki ongoing feature enhancements thode better hone chahiye. Jo cheezein show hoti hain woh easy lagti hain, par backend setup pe thoda effort dena padta hai.

    Latika SenRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Setup not even close to what I had before

    I was expecting this software to be a straightforward upgrade from my older tools but honestly, it felt like a step backward. The sales process promised ease, but the onboarding was confusing and definitely didn’t match the intuitive feel I was used to in my previous setup. I tried to navigate the training modules, but the explanations were either too basic or skipped important steps, leaving me frustrated. I’m used to software where integration with my existing database happens smoothly; here it was more manual and tedius. Despite reaching out for help, the lack of effective communication during pre-purchase support just made me feel like I was left figuring out the hard parts alone. The dialer didn’t behave consistently either, and I found myself going back to my old system. So the one thing that slightly went well was the automatic updates, which at least kept the system current. But honestly, I’m still stuck thinking about how much better my previous tool was overall.

    Jayant Leela PatilSikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Jo chaha use dhundhna aasan tha, aur main definitely fir karunga

    Maine expect kiya tha ki remote workflow software use karte waqt mujhe kaafi time lagega apne liye sahi tools dhundhne mein, kyunki pehle aise systems thode confusing hote hain. Lekin WFHI ka interface mujhe kaafi straightforward laga, sab features achhi tarah categorize kiye hue the, jis se mujhe apni zarurat ke hisaab se call tools aur database features jaldi mil gaye. Onboarding flow main thoda sa complex lag raha tha initially, par training sessions ne use simple bana diya. Support bhi prompt tha jab mujhe call karna pada for clarification. Sign up aur invoice process smooth tha, payment ka system bhi easy use karne ke liye. Maine pehle kuch aur platforms try kiye hain jahan search karna hectic hota tha, yahan toh sab kuch itna readily available tha ki main time save kar paya. Isliye main definitely yeh process future me fir dohraunga jab zarurat padega. WFHI ne mere liye ek accha experience diya, specially jab comparison karta hoon dusre options se, yeh ziada user-friendly laga.

    Girish BediHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    The process was more demanding than I had anticipated

    Before purchasing the software and training package, I expected a quicker and smoother response from the sales team regarding my queries. While the representatives were polite, obtaining detailed answers required multiple follow-ups. The initial onboarding materials mentioned prompt assistance, yet in practice, I found myself waiting for clarifications longer than I anticipated. Despite this, the sign-up and invoicing process occurred without major issues, and the training modules provided valuable insight once access was granted. The dialer setup and database integration took some effort to configure appropriately, and I would have appreciated more hands-on support during this phase. Overall, while the responses eventually met my needs, the amount of effort required to get started was higher than I had expected, highlighting an area where the pre-purchase communication could be improved for greater efficiency.

    Radhika JosephMaharashtra, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Fit my working hours pretty well in the end

    When I signed up and started the pre-purchase communication, my main concern was how well the software and training would suit the actual hours I work daily. I’m someone who doesn’t have fixed nine-to-five hours, and I needed flexibility. Through the detailed explanations and repeated conversations during the onboarding, I got a pretty good sense that the calling tools and dialer could be scheduled around my own times without much fuss. It’s been working out alright, and I think the database feature lets me keep track without having to sit continuously. That little extra training helped with understanding this. Sometimes I got a bit confused on what was next to do, but circling back to the same points in the training helped me find my groove. So, I’m happy I could make it fit my hours and will probably keep using it around my unique schedule here.

    Shilpa SalviHaryana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    jo bola tha na sales ne, bilkul uske ulta experience mila

    Maine socha tha ki software easy hoga aur training simple hogi, par sab kuch alag nikla. Dialer kaafi unpredictable tha, database feature mere kaam ke hisaab se fit nahi baitha. Updates baar baar interrupt karte rahe bina batae, aur mujhe baar baar manual fix karna pada. Sign-up process complicated tha aur payment karte waqt bhi kai baar error aya. Support team se baat karne me bhi jyada time lagta hai, unke responses slow the mujhe lagta hai. Training session se mujhe jyada clarity nahi mili, kaafi confusion raha jo mera time waste karta raha. Maine expect kiya tha ki software se mera workflow smooth ho jayega, par asal mein frustration hi zyada badh gaya. Agar sab waise hota jaisa demo mein dikhaya gaya tha toh shayad thoda better lagta, par yeh jo mila usse bahut door hai. Mera personal experience yeh raha ki yeh software mere processing style ke liye suit nahi karta.

    Lakshmi KaulJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    socha tha jo milega usse thoda alag tha par accha nikla

    Main ne jab pehli baar WFHI software aur training dekha tha toh mujhe laga ki sab kuch simple hoga aur training session bas jaldi se complete kar ke kaam shuru kar paunga. Lekin jab kaam karna shuru kiya toh kuch cheezein thodi tricky nikli, especially database setting aur automatic updates. Mujhe thoda darr laga ki kuch gadbad ho sakti hai software mein. Par jab maine support ko call kiya, toh bahut hi shanti aur patience se samjhaaya gaya ki kaise problem ko fix karna hai. Mujhe laga ki yeh level ka assistance milna expected nahi tha. Iss wajah se mera confidence badha ki main yeh software efficiently use kar paunga. Mujhe woh training bhi kaafi helpful lagi jisme dialer aur calling tools ki detail thi, matlab first day thoda tough tha, but later sab samajh mein aa gayi. Sign-up process bhi thoda zyaada time liya par invoice aur payment clear tha, toh koi tension nahi. Toh overall, main soch raha tha ki shayad struggle karna padega, par surprisingly sab theek thaak raha, aur help jo mili wo kaafi achhi rahi. Isliye main khush hoon ki maine WFHI choose kiya, thoda struggle hua par support ne sab solve kar diya.

    Praveen ShenoyWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Mujhe pehle se hi pata tha ki WFHI ka software remote workflows ke liye bana hai, aur sales ke waqt

    Mujhe pehle se hi pata tha ki WFHI ka software remote workflows ke liye bana hai, aur sales ke waqt mujhe detail mein product features samjhaaye gaye. Jo cheezein maine expect ki thi, jaise database access aur dialer tools ki functionality, un sabka achha demonstration diya gaya tha. Sign-up aur payment process bhi smooth thi, invoices time pe mile jis se mujhe clarity mili. Training modules basic level ke the, par mujhe laga ki mujhe zyada customized guidance ke liye thoda detail mil sakta tha. Software mein thoda thoda lag mila kabhi-kabhi jab main multiple functions ek saath use karti thi, jisse workflow thoda slow lagta tha. Telephonic support accessible tha, par thoda zyada proactive hona chahiye tha. Overall, jo expectations maine purchase se rakhi thi, woh fulfil hui hain, bina zyada koi surprises ke. Ye software meri daily remote workflow needs ko support karta hai, aur training mujhe chalne layak karta tha, jis wajah se main satisfied hoon.

    Avani GanguliMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    frustrated hoon kyunki sab kuch slow start hua

    Sabse pehle sales aur purchase ke waqt mujhe laga ki mujhe jaldi se jaldi setup mil jayega aur main kaam shuru kar paunga, par load time aur onboarding mein zyada time lag gaya. Mujhe software ke basic features samajh lene mein kabhi kabhi dikkat hoti thi, aur process thoda confused lag raha tha kyunki clear guide nahi mila jisse main easily samajh paun. Calling tools ka interface mere liye thoda complex tha, database integration bhi itna seamless nahi tha jitna maine expect kiya tha. Sign-up process mein masla nahi tha, par invoicing thodi idhar-udhar hui, jisse time waste hua. Jo support team thi, unhe contact karne mein bhi der hui, kuch queries solve hone mein lambe time lage. Mujhe laga ki agar yeh sab cheeze jaldi aur better hoti, toh mera frustration kam hota. Main to sirf itna chahta tha ki main dynamically software use karke apna remote workflow setup kar lu par thodi delays ke wajah se energy kam ho gayi hai. Mujhe lagta hai mujhe aur koi option explore karna chahiye tha shayad, kyunki yeh sab slow experience realistic nahi tha mere liye.

    Aryan ShanbhagBihar, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales flow mein kaafi cheezein mujhe khud samajhni padin

    Sales aur pre-purchase process mein mujhe lag raha tha ki sab kuch clearly bata diya jayega, lekin main switch karte hue dialer, database, aur billing ke bich mein zyada documentation nahi mili. Jo onboarding training diya gaya tha, wo thik tha, par baaki functionalities ko samajhne ke liye kaafi research aur trial karni padi. Customer support ne help ki, lekin sab cheezein step-by-step explain nahi ki gayi. Mujhe samajhna pada ki kaunsa feature kaise integrate hoga apne daily workflow se. Overall, itna guide nahi tha jitna expect kiya tha, isliye maine zyada work khud se kiya.

    Sukanya KaleAndhra Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy