Fit my working hours pretty well in the end
When I signed up and started the pre-purchase communication, my main concern was how well the software and training would suit the actual hours I work daily. I’m someone who doesn’t have fixed nine-to-five hours, and I needed flexibility. Through the detailed explanations and repeated conversations during the onboarding, I got a pretty good sense that the calling tools and dialer could be scheduled around my own times without much fuss. It’s been working out alright, and I think the database feature lets me keep track without having to sit continuously. That little extra training helped with understanding this. Sometimes I got a bit confused on what was next to do, but circling back to the same points in the training helped me find my groove. So, I’m happy I could make it fit my hours and will probably keep using it around my unique schedule here.