Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,85,696 published WFHI Reviews.

2,89,370 of 3,85,696 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,538 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Old system se zyada faida nahi mila par ek cheez achhi thi

    Maine pehle alag software use kiya tha remote workflow ke liye aur WFHI ka software use karte hue mera experience mila jula raha. Training sessions ka structure thoda similar tha, practical cheezein sikhane ki koshish ki thi. Jo ek important cheez mujhe pasand aayi, wo ye tha ki dialer aur calling tools integrated the aur use karne mein aasani thi, jo old system mein nahi tha. Par software ke baaki features, jaise database management ya automatic updates, mujhe zyada nai lagaye faydemand ya jisme koi naya element ho. Onboarding mein bhi kuch basic cheezein time leti hain samajhne mein aur payment process aasan tha lekin koi extra comfort feel nahi hua. Support team se mel milap thoda formal lagta tha, koi khas flair nahi tha. Main kahungi, ki software basic tasks ko karne ke liye theek tha, par agar kisi ko advanced functions chahiye toh shayad aur options consider karne chahiye.

    Devika ChandraAndhra Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Jab finally training samajh aayi tab kaafi easy laga

    Maine WFHI training use karni shuru ki, pehle toh thoda struggle kiya samajhne mein ki software ke alag features kaise kaam karte hain. Daily basis par workout karte hue main thoda confuse hoti thi, especially dialer aur database integration mein. Par phir ek din jab mene proper support request ki, toh mujhe achha detailed explanation mila jisne sab cheezein clear kar di. Us moment se mujhe laga ki training kaafi useful hai, aur main effectively us software ka use kar pa rahi thi. Pehle thoda tedious lagta tha kyunki resources scattered the, par ek baar training flow samajh aaya toh kaafi fark padta hai. Ab main software use karna thoda comfortable feel karti hoon. Automatic updates bhi timely milte hain, lekin kabhi kabhi thoda unexpected changes hote hain jo adjustment mangte hain. Payment aur invoicing ekdum straightforward hai, jo ek relief hota hai chuki mujhe bahut complex billing systems mein jhana pasand nahi. Overall, training ne gradually click kiya, pehle struggle karti thi par ab confident feel karti hoon. Shayad unko thoda zyada initial handholding dena chahiye taaki users jaldi hi familiar ho jayein system se.

    Leela KalePuducherry, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training toh 2 din mein poora ho gaya

    Main sach kahoon toh mujhe pura training course complete karna itna lamba process nahin laga, bas 2 din mein main sab seekh gayi jo chahiye tha software ko use karne ke liye. Training system bilkul organized tha, har cheez step by step mila jo mujhe exactly chahiye tha. Database ko kaise operate karna hai, dialer ke tools ko kaise use karna hai, sab kuch clearly training mein cover kiya gaya tha, bina unnecessary info ke. Onboarding process bhi quick tha, sign-up se lekar payment aur invoice tak sab smoothly ho gaya. Automatic updates ke baare mein bhi jitni jankari chahiye thi, wo training mein thi, toh mujhe trouble nahi hui software ko maintain karne mein. Agar kabhi koi doubt hota hai toh telephonic support se baat karne mein help milti hai, jo generally responsive hai. Overall, mujhe lagta hai ki time lagane mein ye training process ekdum efficient tha, aur main jaldi se apne remote workflows mein productivity badha payi.

    Yamini KhuranaAndaman and Nicobar Islands, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training section sometimes clear, sometimes not

    The training itself had moments where the wording made things clear, especially around the setup of the dialer, but at other times I found labels in the dashboard quite confusing. Initially, I didn't quite understand some categories which slowed down my progress. It wasn't always obvious which feature did what, and the training materials didn't resolve every doubt. On the upside, the telephonic support was helpful in clarifying these issues, though it was an extra step I wish had been minimized by better original labeling. That moment when things finally clicked came when I started working with the database tool—then the system made more sense. So, the training works, but it might take several tries for absolute understanding. I'm not fully frustrated nor fully satisfied; the experience is somewhere in the middle because helpful bits coexist with some unclear language.

    Pankaj Sachin BhatRajasthan, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training content was buried in the interface

    Honestly, finding what I needed during the training was hugely frustrating. The overall onboarding promised a smooth start, but in practice, I struggled to locate specific tutorials or guides that matched my level. The dashboard was cluttered with options, and I kept going back and forth trying to figure out where the training materials even were. A clear standout issue was the confusing layout—no obvious path was highlighted for newbies. The assistance tools felt scattered, and even after several tries contacting support, the guidance didn’t help me efficiently navigate. Since each training element seemed disconnected, it slowed down my progress considerably. Although the software had potential, this initial difficulty made me question if it was the right choice. It felt like the training was an afterthought rather than an integrated part of onboarding, which surely needs improvement if users are to really benefit from the product.

    Tanvi NarayananRajasthan, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training aur onboarding ka din-badin experience bataya main dost ko

    Main kahungi ki training aur onboarding time ke sath kaafi smooth ho gayi thi. Pehle din thoda confusion tha jab software ka interface thoda slow react kar raha tha, par uske baad updates aaye aur kaafi improvements hue. Roz ka use karne par dialer tool aur database integration ache se samajh aayi aur system itna complex nahi laga jitna shuru mein laga. Ek chhota concern tha ki daily updates kuch baar interruptions laate the, lekin overall training material aur telephonic support help karte rahe usme. Agar main apne dost ko batau, toh kahungi ki agar woh thoda dhairya rakhe aur regular use kare, toh system useful hoga aur training ke baad sab manageable rahega. Yeh product new users ke liye friendly approach rakhta hai lekin advanced users ke liye thoda aur customization chahiye ho sakta hai.

    Diya ChakrabortyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Support ka response expected se thoda different raha, verdict: average

    Main expect karti thi ki jab main support se contact karungi toh turant aur bilkul clearly solution milega, par unfortunately ye thoda alag experience tha. Support team ne telephonic assistance dene mein effort toh kiya, par response time thoda slow laga aur wahi baat dobara samjhani padti thi. Mujhe laga training ke initial sessions jaise zyada proactive guidance milegi par waisi help nahi mili jo mujhe chahiye thi. Jo pehle se jo knowledge thi uske against unka support thoda kam tha jo expect kar rahi thi. Automatic updates pe koi issue nahi tha, wo sahi chal rahe the. Invoicing process or sign-up smooth tha, yeh merits hain. Overall, main kahungi ki support average tha; knowledge delivery aur quickly resolve hone wale response mein thodi kami thi. Agar wo thoda aur responsive hote toh better hota, par mujhe lagta hai ki generally mujhe khud zyada effort lagani padi apne questions ke solutions dhundhne mein.

    Manisha ThakurBihar, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Lag gaya thoda time to find key info, payment thoda confusing

    Starting with the training aur onboarding, main yeh keh sakta hoon ki initial impression achha tha, lekin yeh bhi sach hai ki mujhe apni zarurat ki kuch specific cheezein dhundhne mein thoda waqt lag gaya. Kuch resources easily accessible they, jaise ki dialer usage tutorials, par kuch database functions ke baare mein clear info milna mushkil tha without calling support. Maine socha tha ki training material thoda zyada detailed hoga har step ke liye, lekin kuch cheezein repeated ya fir incomplete lagti thi. Mera thoda waqt waste bhi hua iss confusion mein, par customer support ne koshish ki samjhane ki. Payment process ka bhi thoda unclear aspect tha, invoice details mein kuch irregularities thi jo mujhe cover karni padhi manually check karke. Overall, training achhi attempt thi but execution mein thoda gap tha which made the onboarding slow for me, par fir bhi system mein features samajh mein aa gaye gradually aur kaam chal gaya.

    Farhan RaneMaharashtra, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Feeling puzzled, probably because of confusing labels

    My experience with the WFHI onboarding and training process was a real mix of feelings. On one hand, some parts were very clear, especially the sections explaining the database and the calling tools. However, I found several labels and descriptions to be confusing, which definitely slowed me down. For example, the terminology used in the training modules sometimes felt inconsistent with what was displayed in the software interface. This made it tricky to follow along, especially during the initial days of use. The automatic updates were sometimes helpful but occasionally altered terms that I had only just gotten used to. I think clarity in wording would really help new users like me become productive faster. Despite that, I appreciated the telephonic support which was patient in explaining things multiple times. Still, I believe with better labeling and perhaps simpler language the onboarding could certainly be smoother. Overall, I remain hopeful but also slightly frustrated — it’s a solid system but could be more intuitive all around.

    Maitri SuriAndhra Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Not great training experience overall

    Unfortunately, the training and onboarding didn’t meet my expectations. I found the sessions to be rather confusing and felt that they lacked structured guidance. Everything seemed rushed at times, and I was left with more questions than answers. The only silver lining was that a couple of the exercises were helpful. I can't say that I would want similar support next time, as I just didn’t find it effective enough.

    Kunal JoshiMizoram, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.