Training section sometimes clear, sometimes not
The training itself had moments where the wording made things clear, especially around the setup of the dialer, but at other times I found labels in the dashboard quite confusing. Initially, I didn't quite understand some categories which slowed down my progress. It wasn't always obvious which feature did what, and the training materials didn't resolve every doubt. On the upside, the telephonic support was helpful in clarifying these issues, though it was an extra step I wish had been minimized by better original labeling. That moment when things finally clicked came when I started working with the database tool—then the system made more sense. So, the training works, but it might take several tries for absolute understanding. I'm not fully frustrated nor fully satisfied; the experience is somewhere in the middle because helpful bits coexist with some unclear language.