Training content was buried in the interface
Honestly, finding what I needed during the training was hugely frustrating. The overall onboarding promised a smooth start, but in practice, I struggled to locate specific tutorials or guides that matched my level. The dashboard was cluttered with options, and I kept going back and forth trying to figure out where the training materials even were. A clear standout issue was the confusing layout—no obvious path was highlighted for newbies. The assistance tools felt scattered, and even after several tries contacting support, the guidance didn’t help me efficiently navigate. Since each training element seemed disconnected, it slowed down my progress considerably. Although the software had potential, this initial difficulty made me question if it was the right choice. It felt like the training was an afterthought rather than an integrated part of onboarding, which surely needs improvement if users are to really benefit from the product.