Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,326 published WFHI Reviews.

2,89,099 of 3,85,326 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,240 matching

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Sales steps mein thodi mehnat lagi but acha lagaa

    Sabse pehle toh mujhe WFHI ke sales process ko samajhne mein thoda effort karna pada kyunki kaafi options aur features discuss karne padte the. Lekin jo chiz mujhe sabse zyada impact mein daali, wo support team ki prompt replies thi. Sign-up aur invoicing process thoda lengthy tha, par transparent tha, jo mujhe confidence de raha tha ki sab kuch proper hai. Training ke baad jab software use karna start kiya, toh dialer aur calling tools ka integration smooth tha, aur database feature bhi mera kaam easy bana raha tha. Lagta hai ye saari cheezein milke strong support dene wali hongi future mein. Bas ek chota issue jo tha, wo automatic updates ke time pe thoda interruption hua, jo mujhe pasand nahi aaya but overall experience still positive tha. Agar aapko thoda patience rakhnā aata hai sales aur sign-up process mein, toh aapko yeh software accha lagega. Main bhi aage ise explore karne wala hoon.

    Neeraj Abhay GehlotKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    chalto firta theek lagta hai because of quick support

    Overall jo feeling hai toh voh pretty relaxed hai kyunki jitni jaldi main sign-up kiya aur software ke essential functions ko samjha, utna hi jaldi dialer aur database feature bhi kaafi smoothly kaam karne lage. Shuruaat mein thoda busy tha setup mein because system ki automatic updates ne kuch changes kiye they, lekin kisi disruption ka experience nahi hua mujhe. Training ka flow light tha aur main build kar raha tha apne remote workflows ko gradually, so patience rakhna pada but wo bhi jab support team ne achhi help ki toh easily manageable ho gaya. Invoices aur payment process bhi clean laga, mujhe koi dikkat nahi hui samajhne mein. Main bas yehi kahunga ki agar aapko lagta hai sab kuch instantly perfect hoga then thoda adjust karna padega; war naa toh ye software quick start ke liye theek hai. Baaki daily kaam mein koi problem nahi face ki abhi tak, jo ek relief hai, so main definitely aage bhi use karta rahunga.

    Shantanu BhatManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Yeh software unke liye nahi jo confuse nahi hona chahte

    Seriously yeh jo labels aur wording hai, mujhe kaafi confuse kiya. Jab sign-up kar raha tha toh samajh nahi aaya ki kaunsa button kab press karna hai. Dialer aur database ka interface kuch samajh nahi aaya first try mein. Support team se baat ki toh thoda help mili, par sab kuch clear nahi hua. Agar tum ekdum simple aur straightforward cheezein chahte ho bina zyada confusing shabdon ke, toh yeh software shayad tumhare liye nahi hai. Jo thoda tech-savvy ho aur hesitate nahi karta naye things try karne se, woh thik enjoy karega. Mere liye toh yeh unnecessary headache tha.

    Achal VargheseKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Mixed feelings but never quite got full confidence

    At first, the pre-purchase sales communication was informative and polite, which helped me better understand what the software offered. The sales representatives answered most of my questions in a timely manner, giving me a fairly good sense of what training and support would be like. However, there were moments when I felt some details were vague, especially around the finer points of how long onboarding would take or how often updates would happen. This caused a bit of hesitation on my part. I appreciated the detailed invoicing and payment process that was clearly explained, which boosted my confidence slightly. Still, when it came down to the moment of decision, I wasn’t 100% convinced because some of the promises felt a bit too general. So the clarity was there in parts but overall, the moment it was supposed to click fully for me just didn’t. It left me uncertain, not quite ready to commit fully to the software even after the discussion.

    Jayant DasTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Setup and adjustments took way longer than I expected

    I was thinking it would be a pretty quick process to get started with this system, but actually, things dragged on for much longer than I assumed. The initial signup went fine, but after that, daily use brought its own frustrations. The software was not always stable day to day and sometimes features like the dialer or database took multiple attempts to behave as I wanted. The automatic updates sometimes seemed to change things without clear notice, which meant I had to spend additional time figuring out what was different. Although the telephonic support was available, the conversations often left me more confused than helped because explanations were not always straightforward. I tried to be patient, but the ongoing back-and-forth and the need to keep troubleshooting working parts of the system made me question whether this was the right fit. The invoicing and payment side was consistent, but that alone wasn’t enough to offset the time I spent fixing primary software problems. I still am unsure if I will continue with this or look for a more streamlined option elsewhere because the overall time commitment was much higher than I planned.

    Nakul BalanPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Setup thoda mix tha, but mostly one-time hi tha yaar

    Mujhe toh yeh laga ki setup poora ek baar ka hoga, par thoda ongoing bhi mila. Jo initial training thi aur software ka configuration, uske liye kaafi saara time diya gaya and woh setup one-off tha. Matlab wo ek baar kar liya toh baad mein sirf maintenance aur upgrades ke liye hi attention deni padi. Lekin database feature check karna tha regular use ke liye, toh thoda thoda data baar baar update karna padta tha. Calling tools ko samajhne ke liye initial training ko kaafi useful paaya, especially dialer ka behavior week bhar check kiya. Mujhe lagta hai ki onboarding flow mein clarity thi ki kya one-time hoga aur kya recurring chalne wala hai. Automatic updates bhi smooth aaye, jo ongoing side ko easy banate hain. Sign-up process simple tha, aur invoice mila time pe, toh payments mein koi dikkat nahi hui. Overall, setup ka jyadatar hisa ek baar ke liye tha, but kaafi cheezein chalti rahengi jo ongoing hain, jo mujhe pata thi pehle se. Agar tumse poochu toh main batungi ki mainly ek baar ka kaam zyada tha but continue karne ke liye bhi kuch chizein hain.

    Poonam SardesaiHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Bhai, shuru hone mein kaafi time lag gaya par theek hai

    Maine jab WFHI ka software lena start kiya tha, toh mujhe lag raha tha jaldi se sab kuch ready ho jayega. Par sign-up se leke fully software ko access karne tak mujhe thoda zyada time laga, jo initially frustrating tha. Billing aur payment process clear tha, par jo invoice generate karna tha uske liye thoda wait karna pada. Sales process mein mujhe patience rakhna pada kyunki har step ke liye confirmation lene mein time lagta tha. Par ek acha point ye tha ki customer support ne calls par kafi help ki aur queries ka jawab diya, jis se confusion kam hua. Lekin overall, ye lagta hai ki onboarding process thoda slow hai, especially agar aapko jaldi start karna ho. Thoda aur seamless hona chahiye taaki log easily software use kar sakein bina zyada wait kiye. Main ye samajhta hoon ki sab cheezein detail mein samjhane ke liye time lagta hai, toh main thoda patience rakhta hoon. Par agar kisi dost se kahun toh kahunga ki preparation ke liye thoda rukne ka dimag bana lena chahiye isme.

    Harish SainiBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Kaafi surprize hua explanation clarity se

    Main jab sales aur pre-purchase information samajhne laga tab mujhe surprising clarity mili. Agar main pehle sochta tha ki shayad bahut technical terms use honge, toh waisa kuch nahi tha. Wo log bahut simple aur seedhe tareeke se batate hain ki software kaise work karta hai, especially dialing tools aur database management ke aspects. Signing up ka process bhi clearly bataaya gaya tha, ki kis tarah se payment karna hai aur invoice milegi. Ek chhoti dikkat thi ki beginner ke liye thoda sa interface zyada detailed lag sakta hai initially, par training module use karte karte ye sab samaj mein aa gaya. Unke telephonic support wali service bhi kaafi accessible thi, bina kisi lambi waiting ke help mil jati thi. Overall, jo mujhe milaya gaya explanation usse lagta hai ki decision lene mein help hui, aur thoda aur confidence bhi ban gaya hai software use karne ke liye.

    Aman BhatArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Yeh sab kuch itna confusing tha yaar

    Jab main signup karne gayi thi, mujhe laga ki sab kuch clear hoga but yeh process bilkul smooth nahi tha. Sales wale log takleef dene wale the, baar-baar puchne par bhi proper explanation nahi mila. Training ka material bhi itna acha nahi tha, samajhna mushkil tha aur main frustrated ho gayi thi. Dialer ka interface confusing tha aur database se data fetch karne mein bahut time waste hua. Automatic updates se kuch bhi change nahi dekha maine, bas mera time barbaad hua. Support se baat karna ek alag challenge tha, response late milta tha. Overall confidence bilkul nahi bana, lag raha tha ki yeh product meri kaam ki cheez nahi hai.

    Navya KhuranaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Sign-up process lacked clarity, would need help again

    Reflecting on my experience with WFHI’s sales and pre-purchase process, I found it quite frustrating. The onboarding steps were not well explained at the outset, and several important pieces of information about how billing and invoicing would work came up only after I had already signed up. The training was insufficient to cover essential functionalities, especially the calling tool and database features, which left me feeling unprepared. Telephonic support was slow and unclear whenever I called for help. I think for my next time, I would definitely require more assistance pre-purchase because this experience was harder than it should have been, and it didn’t help me plan my workflow efficiently.

    Rashmi DubeyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy