Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,106 published WFHI Reviews.

2,88,177 of 3,84,106 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Billing and payments
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

78,778 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceBilling and payments

    Clarity in payment was lacking

    Mujhe lag raha tha ki billing process mein kuch aur details honi chahiye thi. Payments aur invoices samajhne mein kuch confusion hua, par phir bhi jab maine dekha toh overall simple tha. Labels padhne mein koi problem nahi aayi, bas kuch extra information chahiye tha jo nahi di gayi.

    Raj MalhotraGujarat, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceBilling and payments

    Payment karte karte patience chala gaya, bahut baar call karna pada

    Payment aur billing process mein kaafi repeat calls karne pade, samajhne ke liye kya karna hai. Jab sign-up karta tha toh lagta tha ki ek baar payment kar denge sab clear ho jayega. Par alag alag bar billing details confirm karne ko bola, invoice dene mein time lagaya gaya. Kuch baar toh lagta tha ki support staff ko bhi confusion hai ki kya karna hai. Ye process simple hona chahiye tha, lekin baar baar phone uthani padti thi aur wait karna padta tha jab tak payment confirm hota. Payment receipt aur invoice bhi thodi der se mile, jis se kaafi frustration hui. Jo achha laga woh ye ki finally support team phone par theek se baat kar ke confirmations de diya, par uss tak kaafi pareshani hui. Pure payment experience mein patience lose kar gaya, ye soch ke ki simple cheezein bhi baar-baar poochi gayi aur time waste hua. Agar payment aur invoicing streamlined hota, toh kaafi behtar lagta. Ye baar baar same cheeze discuss karna tha, jo mujhe pasand nahi aaya.

    Harsha ShenoyUttar Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Most setup was a one-off, lehkin

    Jab maine WFHI se sign-up kiya, mujhe laga ki sab kuch ongoing costs mein badal jaega. Lekin woh dekha toh pata chala ki sab se zyada ek baar ka set-up tha. Thodi recurring payment thi, par main yeh soch raha tha ki zyada charges honge. Thoda safety net hona chahiye, par overall, mujhe yeh system samajhti hai ki bas ek baar hi sahi setup hone par main aage chal sakta hoon.

    Rahul SoniChhattisgarh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Billing errors kept repeating, very frustrating

    Since the start, the billing system did not work well for me. I faced multiple issues where invoices would not reflect the payments I had made. Each day I logged in to check, I found new discrepancies which wore me down after a week. When I tried contacting support on the phone, it felt like I was explaining the same problem again and again without any permanent solution. The payment interface itself wasn’t very intuitive either, making it harder to track what was actually charged. Automatic updates did not help either since they sometimes changed the invoice layout, which just added confusion. I was hoping for a straightforward process since I needed to focus on workflows, but the billing part turned into an ongoing headache. I’ve stopped using the billing functions because it just took too much effort to keep up. Overall, while the software has promise, the billing and payments side for me did not work well day to day.

    Aditi DhawanTripura, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Jo saare log simple terms chahte hain unke liye fit hai

    Payment aur billing ke labels pe ek baar thoda confusion hua mera, especially jab maine invoice download karne ki koshish ki thi. Wording thoda technical lag raha tha, jaise ki 'pending amount' ki jagah agar thoda aur simple ho jata toh better hota. Baaki poora system thik-thak laga, par yeh chhoti si baat mujhe thoda bother kar rahi thi kyunki main normally zyada technical terms nahi samajhta. Agar koi aisa banda hai jo billing aur payments thoda complex samajhta hai, toh shayad usko thoda adjust karna padega. Lekin agar aapko software use karna aata hai aur thodi bahut English samajh mein aati hai, toh mujhe lagta hai ki yeh software aapke liye fit rahega. Sign-up process toh smooth tha, dialer aur database features bhi kaam karte rahe without kisi major problem ke. But haan, wording mein thoda clarity improve ho sakti hai.

    Chandan BiswasTelangana, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseBilling and payments

    Pretty happy overall, just one thing was a bit tricky

    So I was pretty impressed with how the whole billing and payment stuff unfolded once I signed up. The invoicing came through fine, and I liked that I could see all my payment history in the dashboard without jumping through hoops. But honestly, a bit of the process felt like I had to figure out myself, especially when it came to setting up my payment methods and knowing which options to pick. I think maybe if there were extra instructions or a little video walkthrough, it would save some time and reduce confusion. Still, once I got the hang of it, things ran smoothly. The automatic updates didn’t mess with anything in the billing section, which was nice. Overall, I feel like it’s solid but could do with just a little more hand-holding in that area. Definitely worth it, though, because I didn’t hit any serious snags.

    Mohit ChauhanWest Bengal, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseBilling and payments

    Billing aur payment process phir bhi theek thaak tha, dobara karungi

    Maine WFHI ki billing aur payment ka process kaafi dhyan se dekha hai apne last mahine ke experience mein. Suru mein jab sign up kiya tha toh invoice generate hua, aur uske baad regular payments ka schedule bana jise auto update kiya jata raha. Har mahine ke invoices time par milte rahe, jisme details bilkul sahi thi jaise software subscription aur training access charges ke baare mein. Kabhi kabhi payment gateway slow hua, par payments successful ho gaye uske baad. Account dashboard se mujhe apni payment history dekhne mein aasani hui, aur receipts download karna bhi straightforward tha. Support team se baat karna zarurat padhi regarding invoice clarification, aur unka response fulfillment ke liye achha tha. Us din se main confident hoon ki payment aur billing aspects sahi se chal rahe hain, aur agge bhi agar same system hi rahega toh main bina hesitation ke fir se WFHI ke saath billing process karungi. Day to day basis pe bhi koi issue nahi aaya, jo mujhe acha laga.

    Farida SidhuKarnataka, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseBilling and payments

    billing support wasn’t quite what i expected

    When I first signed up, the payment process was straightforward enough; I received my invoice as promised and was able to complete the transaction without technical problems. However, when I had a query about the recurring billing and asked for clarification through the support channels, the responses were slower than I had hoped. I had to follow up multiple times before I got an answer that partially addressed my concerns. The representatives were polite but didn’t seem fully knowledgeable about all the payment options or policies, which made it a bit frustrating. On the plus side, once the issue was partially recognized, they did keep the lines open for further communication and updates. Overall, I would say the billing side worked okay but the support responsiveness and detail when I needed help could be much better. I expected quicker and clearer feedback especially given the payment involves multiple steps. If you need fast resolutions on billing questions, this might feel like a wait. The invoicing itself was clear but the human side of the payment experience didn’t meet my expectations fully which was a little disappointing.

    Kishore KharadeSikkim, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceBilling and payments

    Billing system failed me repeatedly, invoicing stood out badly

    I have to say upfront, the billing and payments system was very frustrating day-to-day. Despite initial setup supposedly being smooth, recurring invoices did not generate properly several times, causing confusion with my records. Each time I tried to check or correct something, the interface was slow and unresponsive, which really slowed me down. Even the automatic updates didn’t help; sometimes they changed minor elements and I had to relearn parts of the portal just to keep track of my payments. The one part that stood out was the poor telephonic support related to billing: repeated calls either took too long to connect or did not solve the issue satisfactorily. This caused me unnecessary delay and stress. Overall, it just didn’t work consistently for me and that’s why I am giving it a low rating. I hope these issues are addressed soon because otherwise the rest of the software seems useful.

    Bimal OberoiAssam, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Honestly, not happy with how it was handled

    So, I was quite frustrated when things went wrong with my billing last month. The whole payment process got stuck somewhere, and when I tried to check the invoice, it just wouldn’t load properly. I did manage to contact support finally, which was decent enough, they sounded okay and tried to help. But honestly, it felt like I was being passed around because the problem didn’t seem to get fixed quickly. I was stuck waiting for updates that never really came, and every time I logged in, I was greeted by the same unresolved errors, which made me lose patience. On the plus side, the initial signup and invoicing steps had been smooth, so I guess that part was fine. But once there was an issue, that smooth ride just disappeared fast. I also wish there was some automated notification when the problem started, then I wouldn’t have had to chase support so much. It made me rethink whether I should rely on this service regularly. In the end, they did eventually fix the error, but the whole experience was a bit too stressful for my liking. Definitely not how I expected things to work out.

    Nandini PalkarUttar Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.