Billing errors kept repeating, very frustrating
Since the start, the billing system did not work well for me. I faced multiple issues where invoices would not reflect the payments I had made. Each day I logged in to check, I found new discrepancies which wore me down after a week. When I tried contacting support on the phone, it felt like I was explaining the same problem again and again without any permanent solution. The payment interface itself wasn’t very intuitive either, making it harder to track what was actually charged. Automatic updates did not help either since they sometimes changed the invoice layout, which just added confusion. I was hoping for a straightforward process since I needed to focus on workflows, but the billing part turned into an ongoing headache. I’ve stopped using the billing functions because it just took too much effort to keep up. Overall, while the software has promise, the billing and payments side for me did not work well day to day.