Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,85,269 published WFHI Reviews.

2,89,055 of 3,85,269 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,449 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training and onboarding felt so slow and repetitive

    I started the onboarding with some hope, but the whole training process felt like it took forever. Every step seemed to circle back to something we'd already covered, and I found myself waiting a lot for things to load or for a trainer to explain the same thing again. It was confusing because I wasn’t sure if I was missing something or if they were just repeating to fill time. Sometimes, I wasn't sure if it was the software or the trainer’s method, but the slow pace and repetitiveness made it frustrating. Plus, it wasn't clear to me why we had to wait at certain points before moving on, which added to my uncertainty. I expected a smoother start, but instead, the onboarding involved lots of pause and backtracking. Even when I tried using the calling tools or the database feature on my own, it felt like I needed more guidance because the training didn’t prepare me well enough. I’m still unsure if I got all the important aspects fully covered because parts felt rushed towards the end, while others dragged on. It really required more effort than I thought to reach a comfortable stage.

    Anika VenkatesanTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training ne mujhe zero confident banaya

    Training session ke baad bhi main bilkul confident nahi ho paya ki kaise software use karna hai. Jo onboarding steps diye gaye the, unme clarity bahut kam thi. Dialer aur calling tools samajhne mein bhi difficulty hui, koi streamlined process nahi tha. Database feature toh bilkul complicated laga, samajhne mein waqt waste hua. Automatic updates ki koi proper explanation nahi mili, toh kabhi samajh nahi aaya ki kya update hua hai. Support se baat karne ki koshish ki par wo lines busy ya response delayed hota tha. Sign-up aur invoicing process complicated aur time-consuming laga bina kisi sahuliyat ke. Mujhe lagta hai training ka content thoda outdated hai ya fir wo mere liye useful prove nahi hua. Yeh sab mila ke main bilkul ready feel nahi kar raha ki yeh product mere liye kaam karega. Bas ek line mein kahun toh yeh training frustration ka sabab bani.

    Darshan LokhandeUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Kabhi samajh mein hi nahi aaya training ka interface

    Maine training start ki thi ummeed ke saath ki main jaldi se software samajh jaungi, lekin unfortunately aisa nahi hua. Jo onboarding flow tha, usmein bohot kam clear instructions thi, isliye mujhe kaafi zyada khud se experiment karna pada. Dialer ka setup karna hi sabse bada challenge tha, kyunki kisi ne sahi se bataya nahi ki kaise properly link karna hai database ke sath. Training videos bhi generic thi, aur practical examples bahut kam diye gaye the. Support ko call kiya toh unhone bhi direct help dene se zyada general guidelines di, jo meri problem ka solution nahi thi. Automatic updates ke baad kai baar software glitch karta tha, aur mujhe khud se troubleshoot karna parta tha. Overall, yeh lag raha tha ki mujhe software use karne ke liye apne experience pe zyada depend karna padha, instead of clear guidance. Mujhe training ka ek bhi moment aisa nahi mila jab main boli ki haan, ab maine samajh liya, sab kuch clear hai. Ye experience bahut disappointing raha mera.

    Aswathy PalkarJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Expected clear explanations, but got mixed messages

    When I first signed up, I was hopeful the training and onboarding would be straightforward and thoroughly explained. Honestly, the initial sessions were a bit confusing, especially about how to integrate the dialer with my database. The training modules seemed rushed, and key steps were not clearly laid out, so I had to spend extra time figuring things out on my own. However, one thing I appreciated was the automatic updates that ensured the software kept improving without much effort from my side. Looking back, I expected a smoother onboarding considering the fees but found the clarity lacking. If I had known, I might have prepared myself differently for the training or sought additional support earlier. Overall, while there was some value in the updates, the core explanations and guidance did not meet my expectations, leaving me somewhat frustrated in my early experience.

    Tanuja TalwarMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Doubt karta hoon ki main phir se try karunga

    Mere liye yeh training pehle jo experience tha use se kaafi alag raha aur vo necessarily acha nahi tha. Software ka interface aur dialer tools thode complicated lage aur jo onboarding session diye gaye they, unmein clarity kam thi. Pehle se jis tarah ke systems use karta tha unse compare karne pe main kahunga ki yeh thoda confusing experience tha. Support team ne koshish ki madad karne ki, par mujhe lagta tha ki response time thoda slow raha jab mujhe jadatar clarity chahiye thi. Mere liye ye training baar baar try karne layak nahi lagti abhi ke liye, lekin haan, ek do cheezein thik thi, jaise software update automatically hota tha.

    Nilesh Rekha GoswamiPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and onboarding felt familiar yet a bit frustrating

    Compared to other training programs I've experienced, the onboarding process here was straightforward in covering the basics of the software and remote workflows. The training materials were detailed and the step-by-step instructions helped get me started with the calling tools and database features. However, I noticed that some of the sessions felt repetitive from what I had encountered before, especially regarding user interface navigation. The onboarding took longer than expected because of this, which was frustrating. Despite that, the telephonic support was accessible when I needed clarification, and automatic updates introduced some helpful improvements. So while the initial experience was mostly positive, the process could benefit from being more tailored to experienced users, allowing a faster progression through familiar topics.

    Indrajit Uday RaneUttarakhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Agar basic cheezein pata hain toh thik hai, warna thoda tough hoga

    Training kaafi mixed rahi. Dialer usage sikhaya gaya, to wo thik tha, par database feature ko samajhna mere liye thoda mushkil tha. Support mila tha par kabhi kabhi jaldi nahi milta. Payment system straightforward tha, par sign-up mein thoda confusion tha jo delay kar gaya. Training session ke baad bhi mujhe lagta hai ki agar naya ho kisi ko, toh shayad dubara help leni padegi. Jo log pehle se software handle karte hain unke liye ye theek rahega, par beginners ko dikkat ho sakti hai, jiske liye zyadah assistance ki zarurat hoti hai.

    Parth BoseAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    agar fir se karna padta toh thoda help lena padega shayad

    Maine abhi hali mein onboarding complete kiya WFHI ke software ke liye, aur honestly thoda time laga sab kuch samajhne mein specially dialer aur database ka integration. Support team se kabhi kabhi baat karni padi jab kuch cheeze clear nahi hui, warna training theek thi. Next time agar karna hua toh shayad bina kisi help ke mushkil hoga, thoda guide karwana padega. Software accha hai aur setup ki process samajh ne mein thoda struggle hua par manageable tha. Overall experience thik hi raha aur use karte rahunga shayad.

    Deepak VohraHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Would I do onboarding and training again? Yes, definitely

    The training and onboarding process really did the job for me. I found the materials well-organized and easy to follow, which made it straightforward to find exactly what I needed at each stage. The initial database setup and learning to use the dialer were the most challenging parts, but the step-by-step guides and available support helped me work through those without much delay. I appreciated that the software updates happen automatically and don’t disrupt ongoing work, which is a big plus. If I had to start over, I would take the training and onboarding again because it prepared me well for regular use. There was enough practical detail to get up to speed quickly, and the clear invoicing process meant I felt confident about the whole setup from day one.

    Nishant RaiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training response matched expectations without surprises

    When I started using WFHI's training and onboarding service, I had a clear sense of what was offered based on the initial materials and introductions. The responsiveness of the team during the training phase met every expectation. Questions I had about the software's database management and calling tools were answered promptly, and any issues I encountered in integrating the dialer with workflows were addressed without unnecessary delays. The training sessions were structured in a way that supported a steady learning curve, and the automatic updates improved the usability progressively. Telephonic support was consistent throughout, providing reliable assistance without excessive wait times. I found the invoicing and payment process clearly laid out, which helped reduce my administrative effort. Overall, the service level during onboarding was exactly what I expected, with no unexpected complications or lapses in communication. This predictability made adopting the software more straightforward, and I appreciated the clear alignment between promises and delivery.

    Yogesh BasuDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy