Expected clear explanations, but got mixed messages
When I first signed up, I was hopeful the training and onboarding would be straightforward and thoroughly explained. Honestly, the initial sessions were a bit confusing, especially about how to integrate the dialer with my database. The training modules seemed rushed, and key steps were not clearly laid out, so I had to spend extra time figuring things out on my own. However, one thing I appreciated was the automatic updates that ensured the software kept improving without much effort from my side. Looking back, I expected a smoother onboarding considering the fees but found the clarity lacking. If I had known, I might have prepared myself differently for the training or sought additional support earlier. Overall, while there was some value in the updates, the core explanations and guidance did not meet my expectations, leaving me somewhat frustrated in my early experience.