Would I do onboarding and training again? Yes, definitely
The training and onboarding process really did the job for me. I found the materials well-organized and easy to follow, which made it straightforward to find exactly what I needed at each stage. The initial database setup and learning to use the dialer were the most challenging parts, but the step-by-step guides and available support helped me work through those without much delay. I appreciated that the software updates happen automatically and don’t disrupt ongoing work, which is a big plus. If I had to start over, I would take the training and onboarding again because it prepared me well for regular use. There was enough practical detail to get up to speed quickly, and the clear invoicing process meant I felt confident about the whole setup from day one.