Training and onboarding felt so slow and repetitive
I started the onboarding with some hope, but the whole training process felt like it took forever. Every step seemed to circle back to something we'd already covered, and I found myself waiting a lot for things to load or for a trainer to explain the same thing again. It was confusing because I wasn’t sure if I was missing something or if they were just repeating to fill time. Sometimes, I wasn't sure if it was the software or the trainer’s method, but the slow pace and repetitiveness made it frustrating. Plus, it wasn't clear to me why we had to wait at certain points before moving on, which added to my uncertainty. I expected a smoother start, but instead, the onboarding involved lots of pause and backtracking. Even when I tried using the calling tools or the database feature on my own, it felt like I needed more guidance because the training didn’t prepare me well enough. I’m still unsure if I got all the important aspects fully covered because parts felt rushed towards the end, while others dragged on. It really required more effort than I thought to reach a comfortable stage.