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4.0out of 5

4 out of 5

Based on all 3,85,061 published WFHI Reviews.

2,88,901 of 3,85,061 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Would not do it again, at least not like this

    I honestly expected more after hearing about this software but it really didn’t work for me. Compared to the tools I previously used, this just felt clunky and more complicated than necessary. The sign-up process was confusing, and the explanations during sales felt rushed. I tried reaching out to support a few times but didn’t get clear answers, which was frustrating. The dialer wouldn’t integrate properly with the database, so my whole workflow was disrupted. I was hoping for an easier onboarding, but it ended up wasting my time. If I had the choice, I would not choose to go through this again. Definitely not what I expected from something that’s supposed to help with remote workflows.

    Sujata HegdePuducherry, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    felt like a bit of a wait but okay in the end

    Going through the sales and pre-purchase process with WFHI software was honestly a bit of a mixed bag for me. I tried signing up and figuring out the onboarding myself, and initially, the waiting time for some of the steps was longer than I expected. For example, the database feature setup and dialer access took a few extra rounds of waiting and repeat steps. However, on the plus side, the automatic updates rolled out smoothly and helped fix some glitches without me doing much. Telephonic support did eventually pick up after a delay and was helpful though. The invoicing and payment part was straightforward and didn’t add any confusion. So I’m neither super thrilled nor totally disappointed. It worked, but not as swiftly as I’d like and had some repetitive moments with waiting in between. Overall, I think if you’re patient through the wait and repetition, it’s worth exploring, but don’t expect everything to be seamless right away.

    Ravi NeneTelangana, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Finding info was surprisingly easy with little effort

    Honestly, I wasn’t expecting to find everything I needed so quickly before buying. I was just browsing around and kept coming back to the software FAQ and demo. It didn’t take some kind of big effort to understand what this product offered, and all the info was there in one place without complicated navigation. Another thing I liked was checking the workflow examples and how they matched with just my basic questions. This made me less nervous about the whole process, and I think overall the ease of finding things made the decision much simpler for me than I thought it would be.

    Roshni SenguptaTelangana, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales mein zyada promise, par product thoda adhura tha

    Maine jo sales se baat ki thi usmein mujhe laga tha ki software aur training ka pura experience bada seamless hoga, aur sab cheezein flawless hongi. Par jab maine actually purchase kiya, toh mujhe kuch cheezein unexpected lagi, jaise ki onboarding mein thoda zyada steps the jo meri expectations se zyada complicated the. Payment process toh thik tha, invoice timely aaya jisme koi dikkat nahi hui. Lekin jo promises sales ne diye the dialer aur database features ke baare mein, woh thoda overhyped lagen mujhko. Main expect kar rahi thi ki sab kuch ek hi jagah pe manage ho jayega, par thoda alag alag modules ko samajhna pada. Training kaafi basic thi, aur main soch rahi thi ki zyada interactive session milenge. Overall, mujhe thoda disappointment hui kyunki jo socha tha, sab waisa nahi tha.

    Maitri SodhiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    kya timing thi start karne mein? kuch kami thi

    Maine purchase ke liye socha tha ki jaldi setup hoga aur main turant start kar sakti hoon, par ji nahi, process thoda slow tha. Sign-up ke baad software access lene mein time laga, invoices aane mein delays hue, aur payment ke baad bhi confirmation tak rukna pada. Training shuruaat mein promising lagi par phir wait karna pada live sessions ke liye. Dialer tool bhi samajhne mein mushkil laga jab tak training complete nahi hui. Jo database integration bataya gaya tha, wo thoda complex nikla meri workflow ke liye. Support ko calls kiya par response me bhi der hui jiski wajah se frustration badh gaya. Mujhe laga sab kuch seamless hona chahiye tha, par yeh jagah jagah rukawat thi jo main expect nahi karti thi. Shuruaat mein excitement thi par jaldi se frustration dominate kar gayi. Overall main thoda disappointed hoon kyunki mujhe laga tha ye sab easy hoga, par thoda aur tej hona chahiye was the basic requirement for me to continue with full confidence.

    Suman TiwariJammu and Kashmir, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Expected smoother daily workflow from your software

    I thought once the training and onboarding were complete, the software would run smoothly every day without issues. However, in actual use, there were days when the call dialer lagged or the database sync missed updates, which wasn't what I expected. While automatic updates promised to improve things, sometimes they caused temporary slowdowns or glitches that interrupted my routine work. I appreciate that telephonic support is available, but waiting on calls to fix issues during a busy day was inconvenient. You obviously aim to deliver consistent performance, but based on my daily experience, there’s room for improvement in stabilizing the platform during continuous use.

    Nishant JosephHimachal Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    It took longer than expected to start using you

    I was excited to get started with your software and training, but the process took longer than I thought it would. Initially, your team answered the questions I had about sign-up and invoicing, and it seemed straightforward. However, as I tried to get into the calling tools and dialer, I found it took several days before everything was set up the way I needed it to operate smoothly. The database feature also required more time for me to learn how to integrate it into my workflow. While the telephonic support was generally helpful, waiting on hold and explaining the same issues multiple times made the experience drag a bit. I feel that if these steps could be streamlined and the onboarding flow shortened, future users like me would get started faster. Right now, the slow start affects overall satisfaction despite the product being useful once up and running.

    Manjeet DhawanTelangana, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Finding exactly what I needed was quicker than expected

    I was pleasantly surprised by how easy it was to get the details I needed from the sales and pre-purchase process. The website and support resources were clearly laid out, and I didn’t have to dig around too much or wait for multiple follow-ups. The information about the software features, billing, and training was mostly upfront and easy to understand. A small reservation I had was that sometimes the chat responses took a bit longer than I expected, but once they replied, the answers were helpful and clear. Overall, the experience was balanced between being thorough and efficient. It certainly made it easier to decide on moving forward without feeling overwhelmed by too many options or long wait times. The sales team’s transparency and the availability of guides allowed for smooth navigation through the available offerings. I wasn’t expecting such a straightforward encounter and was happy with the level of detail provided without extra hassle throughout the process.

    Hemant SundaramJammu and Kashmir, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Database search worked great but no shortcut keys

    I was looking to set up a workflow with an easy way to find my client contacts quickly. The software's database feature popped right up with instant search results once I typed, which saved me plenty of time during calls. The dialer was responsive and reliable throughout the week I tested it, integrating well with my workflow. However, I did miss shortcut keys or hotkeys in the interface that would help speed navigation without relying on mouse clicks so much. The sign-up process was painless, and the invoicing appeared on time. Priority assistance responded fast when I had questions during onboarding, which made the initial steps smoother. Updating the software didn't disrupt anything either. Overall, finding what I needed was a relatively smooth experience, though adding keyboard shortcuts would be a welcome improvement for power users like me.

    Tushar VaidyaTelangana, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Jab finally samajh aaya toh laga kuch missing hai

    Sales aur pre-purchase process ke dauran mujhe lagta tha labeling aur wording bahut unclear thi. Matlab, main software ki terms ya options jo dikh rahe the, unka matlab samajhna thoda tricky tha. Kuch jagah aise labels lage jo logically fit nahi karte, confusion create karte. Onboarding steps bhi itne smooth nahi lage, samajh nahin paaya ki kaunsa step kitna important hai. Lekin ek cheez thi jo achhi lagi, wo thi ki automatic updates time par aa rahe the aur woh feature kuch help karta tha system ko updated rakhne mein. Overall, kabhi kabhi laga ki jo information di gayi hai wo thodi aur clear honi chahiye thi. Agar label aur wording clear hoti, toh software ka istemal zyada asaani se ho sakta tha. Mera impression yeh raha ki thoda aur improvement hoga toh yeh product zyada user friendly ban sakta hai. Abhi toh main zyada khush nahi hoon is experience se.

    Sudhir UpadhyayManipur, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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