felt like a bit of a wait but okay in the end
Going through the sales and pre-purchase process with WFHI software was honestly a bit of a mixed bag for me. I tried signing up and figuring out the onboarding myself, and initially, the waiting time for some of the steps was longer than I expected. For example, the database feature setup and dialer access took a few extra rounds of waiting and repeat steps. However, on the plus side, the automatic updates rolled out smoothly and helped fix some glitches without me doing much. Telephonic support did eventually pick up after a delay and was helpful though. The invoicing and payment part was straightforward and didn’t add any confusion. So I’m neither super thrilled nor totally disappointed. It worked, but not as swiftly as I’d like and had some repetitive moments with waiting in between. Overall, I think if you’re patient through the wait and repetition, it’s worth exploring, but don’t expect everything to be seamless right away.