Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,86,600 published WFHI Reviews.

2,90,025 of 3,86,600 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,471 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed feelings, par overall thoda confident hua

    During mera sales aur pre-purchase experience with WFHI, sab kuch perfect nahi tha, but kuch acha bhi tha. Jo sign-up process hai, woh straightforward tha aur invoicing bhi smooth chal rahi thi. Lekin jab dialer aur database feature ko integrate karne ki koshish ki, toh thodi difficulties aayi. Kabhi kabhi dialer mein connectivity issues ho gaye, jo kaam mein rukawat laata hai. Support team ne help ki, par kabhi response thoda slow lagta tha, jisne patience test kiya. Lekin training sessions ne clear understanding di ki concept kya hai aur software kaise chalana hai. In sabke beech, mujhe lagta hai ki mera confidence thoda boost hua ki main is system ke saath chal sakta hoon, par kuch jagah aur improvements ki zarurat hai. Samajh raha hoon ki yeh sab naye tools ke saath hota hai, toh ekdum perfect na honi par bhi, overall experience satisfactory tha.

    Mukesh Ritika ChandranPunjab, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Labels aur wording samajh mein aaye, par phir bhi dubara try karunga

    Mujhe pehle sochne mein thodi dikkat hui ki software ke different sections mein jo labels aur wording hain unka matlab kya hai. Kabhi-kabhi dialer ke options thoda confusing lagte the, aur invoice details ko samajhna pehle complicated tha. Lekin training dekh ke main slowly samajh paaya ki kya karna hai aur kis cheez ka use kaise karna hai. Sign-up process straightforward tha, lekin payment aur billing options par mujhe sochna pada ki sahi choice kya hogi. Database feature ko integrate karte waqt bhi thoda trial and error hua. Overall, meri first impression yeh thi ki main shayad confuse ho jaunga is software ko lekar, lekin late night support calls aur jo training material diya gaya usse kaafi help mili. Main ise dobara choose karunga agar mujhe long term remote workflow manage karna hai, bas thoda patience chahiye hoga shuru mein. Labels clear hone lage jate hain jab aap thoda waqt dete ho aur use karte ho regularly.

    Pratik SippyWest Bengal, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Finding the right info was a total headache yaar

    Mujhe WFHI ke software aur training ke baare mein pata karne mein kaafi mushkil hui. Jo mujhe chahiye tha, uske liye website pe zyada clear info nahi thi. Har jagah vague baatein thi, jaise ki support system kaise kaam karta hai ya dialer feature ki kya limitations hain. Sign-up process complicated laga, aur jab maine call kiya support ko, toh unhone bhi bas general baatein ki, koi specific guidance nahi mili. Training section bhi jahan hona chahiye tha, wahan specific steps nahi dikh rahe the. Matlab, kuch samajh na aaye ki sab ready hai ya nahi. Database ka feature bhi thoda confusing laga jab tak koi explain nahi karta. Overall, yeh experience main apne dost ko explain karta toh kehta yeh pura setup ek headache tha and not worth spending time on aaj ke time.

    Karan LokhandeLadakh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    I expected the onboarding to be quick but it just took too long for me to get started. Unlike what I

    I expected the onboarding to be quick but it just took too long for me to get started. Unlike what I had seen from other companies, the pace here was slower and quite frustrating. The initial enthusiasm faded away quickly when I faced delays.

    Priya SharmaMeghalaya, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Maybe good for experienced users, unsure for beginners

    Thinking about how the sales and pre-purchase explanations were laid out, I found myself a little torn. On one hand, there were parts that felt clearly explained, like the breakdown of features and payment options, which helped me understand what I was getting into. But on the other hand, some descriptions were a bit vague or used terminology that wasn’t immediately clear, making me hesitate before deciding. I’m still not 100% sure if all the functionality was fully communicated in a way that beginners would grasp easily. For someone who has worked with similar software before, this might be fine and they’d probably pick things up quicker. The database and calling tools seemed useful, but I wish the training or onboarding highlighted practical examples more effectively. This could help avoid some confusion down the line. Overall, I guess I’d say the clarity is decent but maybe it suits people with some background better than absolute newbies. I’m not certain I’d recommend it without reservations to everyone, especially if they’re new to remote workflow software.

    Rajani Kiran JaiswalDelhi, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Jo milna chahiye tha usse bilkul alag mila, bohot wait karna pada

    Main soch raha tha ki sign-up ke baad sab kuch smooth hoga aur training quickly start ho jayegi. Lekin jo hua woh bilkul uske ulta tha. Pehle toh baar baar repetition karwani padti training mein, jo mujhe time waste lagta tha. Support team se baat karte karte bhi kaafi der ho gayi aur jab tak main thoda clarity le paaya, tab tak kafi frustration ho chuki thi. Waiting time zyada tha, aur kabhi kabhi lagta ki kisi bhi nayi baat ko samjhaane ke liye woh log prepared nahi the. Training material jo mila tha vo repetitive tha, par real use cases ko cover nahi karta tha. Dialer software bhi jab tak main use kar raha tha, thoda inconsistent lagta tha, regular update ke baad bhi. Database ka feature itna useful nahi tha jitna main expect kar raha tha initial sales pitch se. Mujhe laga tha ki invoice aur payment process bhi clear hoga, par invoices samajhna mushkil tha aur payment options limited. Overall, jo expectations main lekar aaya tha purchase karne, woh situation se match nahi kar paayi.

    Rohan SidhuUttar Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Setupmein kaafi waqt laga, par routine thoda bana

    Main apne liye ye software aur training purchase kar raha tha, jisse remote workflows manage kar saku. Setup mein shuruat me kaafi waqt kharach hua tha, jab maine system ko customize karne ki koshish ki. Pehla phase ek baar ka tha jisme data input aur dialer mapping karna padha, yeh thik tha. Uske baad routine maintenance aur automatic updates ne toh mere liye kaam ko thoda simple bana diya. Lekin maine notice kiya ki rozana jo workflow chalana hai, usmein kabhi kabhi system slow ho jata tha, jiska main immediate shortcut nahi nikal saka. Billing process initially complex tha aur sign-up mein thodi delays aayi thi. Lekin training sessions mein samjhaya gaya ki kaise issues handle karein, jo help kar gaya. So overall, setup thoda time-consuming tha, par durability aur ongoing system maintenance mein some convenience zaroor mili.

    Tushar TrivediWest Bengal, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Thodi clarity nahi thi sale mein kisi cheez ki

    Sale ke dauran mujhe laga ki sab kuch theek hai, sign-up process to straightforward tha aur invoice bhi time pe mil gaya. Lekin jab training start hui, toh mujhe realize hua ki customer journey ke ek step par thoda clear assistance nahi tha jahan par software ke kuch features ki use samay pe explanation missing thi. Dialer aur calling tools ke baare mein main ne khud se kaafi cheezein explore karni padhi jo ideally training ke under cover honi chahiye thi. Baaki sab steps smooth gaye jaise database integration aur automatic updates waise hi jese expect kiya tha. Payment aur support channel ke options clear the. Phir bhi thoda feel hua ki sales and pre-purchase ke dauran mujhe thoda jaldi chhod diya gaya bina kisi detailed walkthrough ke jahan mujhe khud se samajhna pada. Mujhe lagta hai agar sales team thoda aur time nikalke features explain kare toh kyunki wo missing thi tab experience aur better hota. Overall achha tha lekin wahi missing clear guidance ek choti si kami rahi.

    Surbhi SridharanJharkhand, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Mujhe dobara help chahiye, next time bhi

    Main yeh kahungi ki mera experience thoda mix tha, par end mein mujhe lagta hai ki main phir se help maangungi jab next time sign-up karungi. Jab maine product lene ki koshish ki, sales aur pre-purchase process helpful nahi thi mere liye, mujhe samajh nahi aaya ki actual steps kya hain aur kis order mein karna hai. Thoda confusing laga, is wajah se mujhe kisi ko baar baar phone karna pada. Software wale tools achhe hain, par har ek cheez samajhne ke liye mujhe support team par bharosa karna pada. Payment aur invoicing ka arrangement toh thik thak tha par data entry wali cheezein complex thi. Next time bhi mujhe lagta hai main help ke liye call karungi kyunki bina support ke ye sab thoda mushkil lagta hai. Software use karne mein confidence build karna mera target hai, jo ki abhi thoda slow ho raha hai.

    Sunita SatheBihar, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Support is ok but not perfect; sign-up was fine

    I found that signing up and paying for the services went without any issues. The training modules helped to get a basic handle on the software, and I appreciated having the telephonic support available. However, when I tried reaching out for help with the dialer configuration, the responses were slower than I expected. This made me hesitant about whether I would want to rely on the same support next time. The updates were automatic and didn’t cause any trouble, which was good. Overall, the good parts like easy invoicing and smooth basic setup balanced out the less responsive support experience. So for next time, I might consider waiting longer for answers or perhaps figure out more on my own before asking for help again.

    Deepak KamathNagaland, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.