3 out of 53 of 5Verified purchaseSales and pre-purchase
Support is ok but not perfect; sign-up was fine
I found that signing up and paying for the services went without any issues. The training modules helped to get a basic handle on the software, and I appreciated having the telephonic support available. However, when I tried reaching out for help with the dialer configuration, the responses were slower than I expected. This made me hesitant about whether I would want to rely on the same support next time. The updates were automatic and didn’t cause any trouble, which was good. Overall, the good parts like easy invoicing and smooth basic setup balanced out the less responsive support experience. So for next time, I might consider waiting longer for answers or perhaps figure out more on my own before asking for help again.