Jo milna chahiye tha usse bilkul alag mila, bohot wait karna pada
Main soch raha tha ki sign-up ke baad sab kuch smooth hoga aur training quickly start ho jayegi. Lekin jo hua woh bilkul uske ulta tha. Pehle toh baar baar repetition karwani padti training mein, jo mujhe time waste lagta tha. Support team se baat karte karte bhi kaafi der ho gayi aur jab tak main thoda clarity le paaya, tab tak kafi frustration ho chuki thi. Waiting time zyada tha, aur kabhi kabhi lagta ki kisi bhi nayi baat ko samjhaane ke liye woh log prepared nahi the. Training material jo mila tha vo repetitive tha, par real use cases ko cover nahi karta tha. Dialer software bhi jab tak main use kar raha tha, thoda inconsistent lagta tha, regular update ke baad bhi. Database ka feature itna useful nahi tha jitna main expect kar raha tha initial sales pitch se. Mujhe laga tha ki invoice aur payment process bhi clear hoga, par invoices samajhna mushkil tha aur payment options limited. Overall, jo expectations main lekar aaya tha purchase karne, woh situation se match nahi kar paayi.